Senior AI Engineer
Role summary
We are seeking a Senior AI Engineer to integrate AI into the core of our mental healthcare experiences. This role involves collaborating with product, design, operations, and engineering teams to ship AI-powered features that address patient, provider, and internal team needs. You will be responsible for prototyping, building production systems, enhancing quality, and learning from real-world usage. This is an opportunity to work on meaningful problems, deliver with care, and significantly influence the company's AI strategy. The position offers remote work within the US and competitive, geo-locked benefits.
### Who you are
- 5+ years of AI/ML development (AI solution design, model design, training / finetuning, deployment and quality upkeep), with track record of product success (i.e. not just in an academic or research environment)
- 3+ years of deep experience in Python and 1+ years with at least one backend language (preferably JavaScript, TypeScript, Java, or Go)
- Hands-on experience with foundation models (OpenAI, Anthropic, Bedrock, Gemini, etc.)
- Experience designing evaluation pipelines for human alignment, factual accuracy, or model interpretability
- Strong expertise in LLM integration patterns (RAG, tool/function calling, agents, memory routing, etc.), AI orchestration frameworks (eg. LangChain, LlamaIndex, DSPy, Haystack), and vector databases (eg. Pinecone, Weaviate, FAISS, Milvus)
- Deep understanding of AIOps, data pipelines, evaluation, and observability systems for continuous model improvement
- Strong and effective communication skills
- Bachelor’s degree or above in Machine Learning, or related field
- 3+ years of experience with public cloud (AWS, GCP, etc.), 1+ years designing and scaling distributed systems
- Experience delivering secure and compliant AI solutions in regulated environments (HIPAA, GDPR, etc.)
- Familiarity with human-in-the-loop systems and clinical decision support frameworks
- Contributions to open-source AI frameworks or applied research in NLP, healthcare AI, or GenAI safety
- Experience working in a highly regulated industry such as finance or healthcare
- Experience contributing to early-stage team growth (0 → 1)
### What the job involves
- We’re hiring a Sr AI Engineer to help bring AI into the core of how Rula builds better mental healthcare experiences
- You’ll work closely with product, design, operations, and engineering to ship AI-powered features that solve real problems for patients, providers, and internal teams
- Day to day, you’ll move between prototyping, building production systems, improving quality, and learning quickly from real-world usage
- This is an exciting role for someone who wants to work on meaningful problems, ship fast with care, and have a direct hand in shaping how AI shows up across a growing company
### Benefits
- The ability to work remotely from any location in the US
- Pay and benefits that aren’t geo-locked
- Two company-wide shut-down weeks a year for self-care
- Access to 401(k) personal retirement plan
- Paid parental leave to support you and your family
- Medical, dental, and vision employer insurance plans
- Employee Assistance Programs (EAP) through our insurance
- The equipment you need for your home office
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