Trauma Program Manager

Department and Name: Trauma Service- Norfolk General Hospital
Physical Location: Norfolk, VA
Location Type: On-Site
Employment Status: Regular-Full time
Shift: First (Days)
Posted Date: April 3, 2026

## Job Overview

Join our exceptional team at Sentara Norfolk General Hospital, where compassionate care, clinical excellence, and innovation come together. We’re seeking an experienced and motivated Trauma Program Manager to lead our Trauma Program and oversee nursing and patient care services. This position offers a unique opportunity to combine leadership, clinical expertise, and program development in a supportive, forward-thinking environment.

About the Hospital

*The Norfolk General Hospital's Emergency Department is a 53-bed unit. Our* *Trauma One* *Facility is equipped to handle a variety of medical emergencies, and approximately 10% are Trauma related.*

\*\*Sentara Norfolk General Emergency Department is one of only 94 in the United States to receive the Lantern Award from the Emergency Nurses' Association this year.

\*\*The Lantern Award honors "exceptional and innovative leadership, practice, education, advocacy, and research."

Sentara Norfolk General Hospital is the region’s first Magnet Hospital. It is a 525-bed medical center, serves as a primary teaching facility, and home to the area's only Level 1 Trauma Center within a 126-mile region.

Our Norfolk General facility has four intensive care units and two intensive care units in our 112-bed Nationally Ranked Heart Hospital that sits on our campus.

About the Role – Trauma Program Manager

The Trauma Program Manager is responsible for the overall management and coordination of the trauma service, ensuring compliance with all regulatory and accreditation requirements. This role involves providing clinical and technical expertise, guiding staff development, and engaging in continuous quality improvement to enhance patient outcomes and operational performance.

The manager also supervises and mentors nursing and support staff, leads process improvement initiatives, and ensures the highest standards of trauma care delivery. In addition, this role assists with fiscal and operational management, including budgeting, payroll, purchasing, billing, and supply cost control.

As a key leader within the hospital, the Trauma Program Manager collaborates closely with physicians, emergency services, surgical teams, and leadership to ensure seamless coordination of care and optimal performance across all trauma-related functions.

Key Responsibilities

• Provide leadership, supervision, and support to trauma nursing and clinical teams.

• Ensure compliance with trauma program standards, accreditation requirements, and quality benchmarks.

• Develop, implement, and monitor process improvement initiatives aimed at optimizing patient outcomes and operational efficiency.

• Participate in fiscal management, including budgeting, payroll, and supply cost oversight.

• Engage in hiring, onboarding, and professional development to build a highly effective and cohesive team.

• Implement and sustain talent retention strategies to promote staff satisfaction and stability.

• Serve as a clinical resource and mentor to staff, fostering a culture of excellence and continuous learning.

• Collaborate with interdisciplinary teams to enhance trauma readiness, education, and overall patient safety.

What We Offer

• Competitive compensation and comprehensive benefits package (medical, dental, vision, 401k)

• Paid time off and tuition assistance

• Onsite childcare for team members

• Opportunities for professional growth and advancement within Sentara Health

• Recognition programs for leadership and nursing excellence

• A supportive and collaborative work environment that values innovation and teamwork

Qualifications

• Current Registered Nurse (RN) license or eligibility in the State of Virginia

• Basic Life Support (BLS) certification required within 90 days of hire

• Bachelor’s Degree in Nursing (BSN) required; Master’s preferred

• Minimum of 2–5 years of clinical experience in emergency, trauma, or critical care nursing

• Prior leadership or program management experience strongly preferred

• Strong knowledge of trauma systems, performance improvement, and regulatory requirements

Level One Experience Preferred

Schedule

• Day Shift (Full-Time, Leadership Role)

## About Us

Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission – “we improve health every day.” Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina including 10 hospitals with the prestigious Magnet® recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety, and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as “America’s Best-In-State Employer” (2024), “Best Employer for Veterans” (2022, 2023), and “Best Employer for Women” (2020), and named to IBM Watson Health’s “Top 15 Health Systems” (2021, 2018).

Learn more (Opens in a new tab)