Information Technology Program Manager
Role summary
Seeking an IT Program Manager for a 6+ month contract in Columbia, SC, with a hybrid work model (onsite Tue-Thu). The role focuses on delivering ServiceNow module implementations using ServiceNow SPM and Agile methodologies. Responsibilities include managing project plans, timelines, budgets, assigning tasks, tracking milestones, and communicating status. Requires 7 years of IT experience, including 4 years leading concurrent project teams, and a Bachelor's degree or equivalent experience. Proficiency in MS Project is required, with ServiceNow experience being a plus. PMP certification is preferred.
Title: IT Program Manager
Duration: 6+ Months
(Possibility of extension or conversion)
Location: Columbia SC,
Partial Onsite: Tuesday, Wednesday, Thursday Onsite, and as Needed.
Job Summary:
Day to Day:
- Responsible for overall delivery of ServiceNow module implementations using the ServiceNow Project Management tool (Strategic Portfolio Management).
- Working in SPM to assign and track user stories and tasks in an Agile environment while maintaining project plan, timeline, budget and all auditable artifacts in other appropriate formats.
- Delivers on time, within budgeted hours with quality products. Monitors tasks, assignments and hours daily. Compiles and delivers clear communications and status reports.
- Ensures resources are assigned appropriately and escalates as needed. Tracks key milestones and adjusts project plans to meet the needs of work effort.
- Responsible for leading the project from inception to final business acceptance and implementation, providing excellent customer service along the way.
Team Name:
Enterprise Delivery Services/Project Management Service/ServiceNow Portfolio. This portfolio (4 other PMs) focuses solely on the implementation of ServiceNow, a multi-million-dollar, three year effort with lots of work on the horizon. We work in a co-located space with the entire ServiceNow team, including Design, Development and PMO, so PMs have close proximity to the team. The team is close-knit, with periodic happy hours and lunches. Onsite Tuesday, Wednesday and Thursday is required.
Job Requirements:
Required Work Experience
: 7 years IT experience in a leadership capacity, including 4 years leading multiple concurrent project teams. Completion of the client's Training Program for Project Management may substitute for one year of experience.
Required Education:
Bachelors Degree or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in any major
Required Technologies:
MS Project
Nice to have/Preferred skills:
ServiceNow
Preferred Licenses and Certificates: PMP Certification
Similar roles
Mid-Level Information Technology Program ManagerAstrion · Eglin Air Force Base, Florida, United States · Onsite
Information Technology Program ManagerRadiant Digital · Virginia, Minnesota, United States · Onsite
Information Technology Program ManagerJabil · St. Petersburg, Florida, United States · Onsite- Information Technology Program ManagerCSI Companies · Fort Worth, Texas, United States · Hybrid
- Senior Information Technology Program ManagerITTConnect · Ohio Metropolitan Area, United States · Hybrid
