DevOps Engineer

About The Company
Predictive Sales AI (PSAI) is at the forefront of transforming digital marketing through cutting-edge technology and intelligent automation. Our innovative AI-powered software solutions empower home services businesses to make smarter, faster decisions by leveraging automation, predictive analytics, and precise targeting. We are dedicated to redefining industry standards by providing scalable, reliable, and efficient platforms that drive growth and operational excellence. Our commitment to innovation, continuous improvement, and customer success positions us as a leader in the AI-driven marketing landscape. Join us to be part of a dynamic environment where technology meets strategic insight, enabling our clients to achieve unprecedented success.
About The Role
As a DevOps Engineer at Predictive Sales AI, you will be instrumental in maintaining, optimizing, and scaling our infrastructure and client-facing platforms. Your role involves taking ownership of deployment pipelines, ensuring system reliability, and spearheading automation initiatives to streamline operations. You will collaborate closely with internal teams and enterprise clients to implement best practices in deployment, system monitoring, and infrastructure management. This position offers an excellent opportunity to influence DevOps strategies and contribute to the architecture of scalable, high-availability systems. The ideal candidate will possess a strong technical background, a proactive approach to problem-solving, and a passion for continuous improvement. This role supports a hybrid work environment, allowing flexibility while maintaining a focus on operational excellence and innovation.
Qualifications

• 3–5 years of experience in DevOps, Systems Engineering, or IT Operations
• Proficiency with Azure DevOps and CI/CD pipeline management
• Strong scripting skills in PowerShell, Bash, or Python
• Solid understanding of DNS, SSL certificate management, and cloud infrastructure
• Experience with Office365 administration and enterprise environment management
• Excellent troubleshooting and analytical skills
• Ability to work independently and collaboratively in a team setting
• Effective communication skills, both technical and non-technical
• Detail-oriented with strong organizational skills
• Adaptability and quick learning capabilities

Responsibilities

• Own and execute deployments, releases, and patch management through Azure DevOps pipelines
• Enhance CI/CD workflows to improve efficiency, reliability, and scalability
• Ensure successful rollout of patches across enterprise platforms with minimal downtime
• Design and develop automation scripts to reduce manual processes and increase operational efficiency
• Identify opportunities to optimize infrastructure and operational workflows continually
• Manage DNS configurations, domain migrations, and backend system updates
• Issue, install, and monitor SSL certificates to maintain uninterrupted service
• Administer and maintain Office365 environments and manage user access
• Diagnose and resolve system, data, and performance issues proactively
• Monitor system health and recommend improvements to enhance reliability
• Support internal teams with device setup, technical troubleshooting, and IT support
• Manage office equipment inventory and onboarding logistics
• Provide professional, timely email-based support to clients and employees
• Lead and support migration of legacy platform clients into the CMS platform, ensuring data integrity during domain changes
• Maintain accurate system documentation and metadata, contributing to process standardization
• Participate actively in Scrum ceremonies, including daily standups and sprint planning sessions
• Collaborate across departments with engineering, client services, and leadership teams
• Mentor junior team members and foster knowledge sharing within the team

Benefits

• Competitive salary package
• Performance-based bonuses
• Flexible work arrangements including remote and hybrid options
• Comprehensive health, dental, and vision insurance
• Paid time off and holiday leave
• Opportunities for professional development and continuous learning
• Collaborative and innovative work environment
• Access to cutting-edge technology and tools

Equal Opportunity
Predictive Sales AI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected characteristic. We believe that diverse perspectives foster innovation and drive our success, and we welcome applicants from all backgrounds to join our team.