Senior Program Manager (Security Systems Integration)
Superior Alarm Systems is a premier systems integrator specializing in CCTV, access control, intrusion detection, and fire alarm systems. We design and deliver end-to-end security solutions in complex, high-stakes environments—serving clients that range from large pharmaceutical and manufacturing firms to entertainment studios and executive estates.
Our reputation is built on technical excellence, operational discipline, and first-class service.
We are seeking a Senior Program Manager to serve as the primary point of contact for a dedicated enterprise client and to lead a large-scale migration of access control and CCTV systems into Genetec Security Center (Synergis & Omnicast). This is not a coordination role. This is a hands-on, senior program leadership position for someone who deeply understands how Genetec environments should be architected, standardized, and operated at scale.
This role blends technical ownership, client partnership, and program execution - owning both the system and the relationship.
What You'll Be Responsible For
Client Ownership & Program Leadership
Act as the trusted, onsite liaison between the client and SAS technical, security, and operations teams
Build strong partnerships with client stakeholders, including IT and Security Operations
Own timelines, expectations, communication, and delivery across the program
Genetec Migration & Standardization
Lead the migration of legacy access control and CCTV platforms into Genetec Synergis and Omnicast
Establish and enforce Genetec standards, including:
Naming conventions (areas, cameras, user groups)
Deployment strategies and programming standards
Build sheets, device schedules, and programming templates
Ensure the environment is consistent, scalable, and supportable long-term
Audit, Optimization & Remediation
Audit deployed cameras and security devices post-migration
Identify performance gaps, non-standard implementations, and risk areas
Develop and execute remediation and replacement plans aligned with client needs and security standards
Cross-Functional Program Execution
Coordinate delivery across:
IT & Network Engineering
Security Operations
Operations
Human Resources
Lead weekly project meetings, status reporting, and risk mitigation
Drive continuous improvement and long-term scalability of the client's security environment
Continuous Improvement
Stay current on fire and life safety technologies deployed by SAS
Contribute to cross-training initiatives and program maturity
Maintain a security-first mindset across all facilities and projects
What We're Looking For
Technical & Professional Strengths
Deep understanding of access control and video systems, not just project tracking
Exceptional attention to detail and documentation discipline
Strong organizational, analytical, and problem-solving skills
Comfortable working independently with minimal supervision
Excellent written and verbal communication skills
Ability to present technical findings to both technical and non-technical audiences
Working knowledge of D-Tools and Microsoft Office
Confident collaborating with clients, internal teams, vendors, and trades
Required Experience
5+ years in enterprise security systems, program management, or low-voltage project leadership
Strong, hands-on experience with Genetec Security Center in enterprise environments
Proven success leading complex, multi-stakeholder security programs (on-site and remote)
Education
Bachelor's or Associate degree in a related field, or equivalent experience
Why Join SAS
Dedicated client ownership - deep partnership, not ticket-based support
High visibility and impact, leading a major Genetec migration
Opportunity to define standards, not just follow them
Work with cutting-edge access control and video technologies
Shape long-term security strategy and best practices
Blend technical leadership with account ownership in a sophisticated environment
Benefits:
Medical (with up to 95% of premiums covered), dental, and vision options)
Two weeks of vacation per year
Seven sick days per year
Seven paid holidays per year
Training, development, and growth opportunities
Company laptop provided
Annual salary of $140k-160k (DOE), plus bonus potential
