UI/UX Designer

Our client is seeking a talented and user‑obsessed UX/UI Designer to join their innovative team and help build a new type of consulting company.

What you'll Do

• UX Research & Discovery: Conduct user research, stakeholder interviews, and usability testing to uncover pain points, validate assumptions, and inform design decisions for enterprise workflows and case management solutions.
• Ideation, Wireframing & Prototyping: Design user flows, low-fidelity wireframes, and high-fidelity prototypes using Figma and Adobe Creative Suite to translate complex requirements into clear, intuitive experiences.
• Iterative Design & Validation: Present concepts and prototypes to clients and internal teams, gather feedback, and refine designs through iterative cycles to ensure usability, accessibility, and alignment with project goals.
• Design Systems & UI Standards: Develop and maintain reusable UI components, design systems, and interface patterns to ensure consistency, scalability, and cross-platform cohesion.
• Cross-Functional Collaboration: Work closely with product managers, business analysts, developers, and government stakeholders in agile delivery environments to shape requirements, user journeys, and implementation-ready designs.
• Agile Product Delivery: Support sprint planning, stand-ups, refinement sessions, and reviews while translating UX strategy into production-ready assets that support successful product delivery.

Basic Qualifications:

• Bachelor’s degree in Information Design, HCI, Digital Media, or similar field.
• Must have a UX Professional Certification (NN/g, HFI, or equivalent).
• Experience designing on ServiceNow platforms.
• Proficiency in Figma, Adobe Illustrator, and Adobe Photoshop.
• Experience with case management site design.
• Minimum 2 years of professional UX/UI design experience.
• Strong portfolio demonstrating UX processes and final UI design work.
• Strong communication skills with ability to present to technical and non‑technical teams.
• Ability to manage multiple design tasks in agile environments.
• Self-motivated and ability to work with ambiguity.

Preferred Qualifications:

• Experience designing Case Management or workflow‑based solutions.
• Experience working with government clients or regulated industries.
• Familiarity with user research methods and tools.
• Ability to contribute to design systems.
• Motion design or advanced prototyping is a plus.