Strategic Program Manager - Internet Connectivity Value Propositions Team

Location:
Edmonton, AB, CA, T5J 0E5 Calgary, AB, CA Vancouver, BC, CA Toronto, ON, CA

Req ID: 53895

Jobs by Category: Sales and Marketing

Job Function: Product Management & UX/UI Design

Status: Full Time

Schedule: Regular

## Description

Join TELUS Consumer Solutions as the strategic orchestrator of our transformational initiative reshaping how Canadians experience home connectivity. The Internet Connectivity Value Propositions team is developing and executing strategic, data-driven value propositions that differentiate TELUS and deliver meaningful customer value. Together we lead and implement strategies that establish TELUS as the market leader in home connectivity.

As a multi-faceted professional, you will help shape business direction by organizing strategic priorities, facilitating cross-functional collaboration and oversee the governance and delivery of critical projects and programs from ideation through go-to-market execution.

#LI-REMOTE

In this role, you'll wear several hats: trusted advisor, consultant, expert facilitator, strategic planner, project manager, storyteller, communicator and change agent. Alternating between the big picture and then rolling up your sleeves to enable go-to-market excellence. You'll be at the heart of leadership interlock and strategic initiatives that directly impact our ability to deliver exceptional value and experiences to our customers.

Key Responsibilities

• Strategy development: Convert strategic initiatives into clear priorities, integrated roadmaps, and phased delivery plans with measurable KPIs
• Cross-functional collaboration: Maintain robust program documentation to enable cross functional interlock, including by implementing systems to track critical project milestones across TELUS Consumer Solutions
• Governance & Facilitation: Provide expert facilitation of working-level and leadership forums; manage action items and drive operational rigor through governance frameworks and expert organization
• Program Execution: Build and manage detailed project plans from ideation through launch, with clear milestones, dependencies, and risk mitigation
• Communication: Build and deliver weekly executive updates targeting audiences from high level executives through to key operational partners, stakeholders and team members
• Executive support: Act as a trusted strategic advisor to the CMO leadership team on crucial business decisions and priorities key to advancing program objectives and commitments

## Qualifications

Are you the missing piece of the puzzle?

• 8+ years of complex program or project management experience
• Expertise in project and program management methodologies (Agile, Waterfall, Hybrid)
• Ability to navigate rapidly changing priorities in high-stakes environments with unparalleled flexibility to deliver exceptional stakeholder engagement
• You love storytelling, synthesizing complex business dynamics into a compelling narrative for executives
• A proven ability to collaborate cross-functionally, bring people together, gain buy-in, drive decisions, and deliver results efficiently
• Proficiency in program and portfolio management tools
• Knowledge of go-to-market strategies and multi-channel marketing
• A keen understanding of project lifecycle end-to-end from ideation to execution

Great-to-haves

• Previous experience leading large-scale transformational projects
• Master of Business Administration (MBA) degree
• PMP or similar certification

Salary Range: $86,000-$160,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

Job Type: This is for a current vacancy

## A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.