Quality Assurance Engineer
Role summary
We are seeking a Quality Assurance Engineer with 8+ years of experience to join our team. This role involves planning and executing test strategies, developing automated tests using tools like Playwright or Cypress, and ensuring the quality of our customer experiences. You will collaborate with cross-functional teams, including Software Engineers and Product Managers, to identify and resolve issues. Experience with Point-of-Sale systems is required, and familiarity with AI tools like Copilot is a plus. The ideal candidate will have a strong understanding of CI/CD concepts and experience in risk assessment for testing. This position offers an opportunity to contribute to high-performing quality customer experiences and drive best practices within the QA domain.
Requirements:
- Plan test schedules or strategies in accordance with project scope or delivery dates; prioritizing work with general direction/minimal supervision.
- Expertise in, and owning the testing capabilities across multiple programs/projects and communicate and influence the stakeholders to have collaborated and unified development, processes and initiatives across organization.
- Work collaboratively with cross-functional teams to understand project objectives, gather requirements, design automated tests, troubleshoot issues, and implement scalable test solutions.
- Develop high quality test engineering best practices, test strategy and principles.
- Devise and execute training, where appropriate, to develop and elevate skills within the team.
- Partner with Software Engineers, UX/UI, quality Engineers, Product Managers to deliver high performing quality customer experiences that are engaging, purposeful and powerful in their simplicity.
- Participate in automation script code reviews and provide guidance on automation best practices.
- Responsible for helping to identify gaps and needs of the agile team; including resources, skills, resource allocation, task assignment and delegation.
- Coordinate various test-related activities for project delivery; identifying task dependencies, test schedules, creation of test data and utilization of test environments.
- Develop and monitor test metrics and provide timely communication to key stakeholders on a regular basis.
- Research, identify and implement newer testing technologies.
- Assess readiness and deviation of project performance based on identified risks and testing results.
- Consistently demonstrates regular, dependable attendance & punctuality.
Qualifications
- Bachelor’s degree in Computer Science/Engineering or similar.
- 8+ years of experience in QA and/or Development.
- Nice to have experience in retail/ecommerce domain.
- 3+ years of experience in using automation tools such as Playwright or Cypress and should be comfortable to program as needed
- Understands the concepts of Continuous Integration and Continuous Deployment and their significance
- 2+ years of experience working with a Point-of-Sale system
- Familiarity with AI tools such as using Copilot to accomplish tasks
- Experience assessing risk for determining appropriate levels of testing.
- Demonstrated skills using code repositories like GitHub.
- Experience with JIRA for project management and defect tracking.
- Experience leading ambiguous situations, dealing with IT issues and coming up with effective solutions to ensure project deliverables on time and within budget.
- Experience with a variety of test tools and software testing practices, including developing, implementing, maintaining and managing manual/automated testing systems and environments.
- Experience assessing risk for determining appropriate levels of testing.
- Ability to clearly write technical specifications and strong estimating and planning skills.
- Able to effectively communicate across teams and roles.
- Excellent presentation skills to present ideas and work to the team and organization.
- Experience presenting testing topics to quality assurance peer group internal and external to work.
- Insightful and logical problem isolation and solving skills.
- Results driven and goals-oriented.
- Walking, seating, talking, working on a computer, using a phone.
- Perform in a very focused and methodical manner with good time management skills.
- Able to independently adapt and thrive through change.
- Ability to lead projects individually and mentor team members.
- Ability to lead and take ownership of testing process and implement them.
- Strong collaboration, negotiation and influencing skills.
- Ability to handle multiple large projects simultaneously.
- Ability to work a flexible schedule based on department and company needs.
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