Quality Assurance Engineer II

Overview:

To support and maintain the Corporate Quality Management System by driving continuous improvement, structured problem solving, risk assessment, and process optimization. This role leverages robust root-cause analysis and cross-functional collaboration to ensure product quality, effectively communicating quality issues and recommended actions across Engineering, Manufacturing, and affected departments.

General Qualifications:

*Requires:*

• Bachelor’s degree in Engineering or a related technical field.

• 3–5 years of related quality engineering experience in a manufacturing environment.

• Solid understanding of ISO 9001 Quality Management System (QMS) requirements and standards.

• Strong written, verbal, math and interpersonal skills. Must be capable of effectively communicating technical quality issues, operational risks, and data-driven recommendations to both technical and non-technical stakeholders.

• Proven experience and technical familiarity working with mechanical and electronic products and manufacturing processes.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience utilizing ERP/MRP or manufacturing data software

• Practical knowledge and experience with quality auditing, corrective/preventive action (CAPA) systems, and root-cause analysis tools (e.g., 5 Whys, Fishbone diagrams, Is/Is Not analysis, and trend charts).

• Ability to work in a team based environment and demonstrated commitment to continuous learning.

*Preferred:*

• Experience with Keyence Instant Measurement (IM) and CMM 3D Scanner (VL Series) systems.

Typical Responsibilities:

• Participate actively as a member of the internal audit program to ensure system compliance.

• Assist in the ongoing maintenance and improvement of the QMS to ensure effective implementation.

• Collaborate on cross-functional teams for continuous improvement, problem solving, and process optimization projects.

• Maintain and coordinate the equipment calibration process, ensuring tools are tracked and verified on schedule.

• Participate in new product introduction and design change review processes, collaborating with engineering and production to ensure changes are smoothly implemented.

• Communicate quality issues, risks, and recommended corrective actions clearly across Quality, Engineering, Manufacturing, and other affected departments to ensure rapid resolution.

• Assist in implementation of department and corporate goals.

• Maintain a safe work environment by adhering to all company safety procedures.

• Perform other related duties and special projects as assigned.

Pay: $39.00 - $45.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

People with a criminal record are encouraged to apply

Experience:

• Quality Assurance: 5 years (Required)

Language:

• English (Required)

Ability to Commute:

• Watertown, MA 02472 (Required)

Work Location: In person