Principal Technical Program Manager

### Who you are
- 10–15+ years leading technical programs in complex, scaled environments (data centers, mission-critical infrastructure, cloud infrastructure, industrial automation, aerospace, advanced manufacturing, or similar)
- Demonstrated ownership of cross-org programs with technical depth, ambiguity, and material operational consequences (schedule, quality, reliability, safety). Principal-level scope typically implies multi-team impact and influencing technical direction through mechanisms and decision forums
- Strong technical fluency in data center systems and operational realities (power, cooling, controls/telemetry, commissioning, handover, vendor integration)
- Proven ability to influence and drive outcomes across multiple organizations and stakeholder groups
- Experience building execution mechanisms that improve speed, predictability, and quality (for example: decision cadence, dependency management, readiness practices, measurable outcomes)
- People leadership experience, or a track record of leading and developing TPMs/program managers through coaching and high standards
- Excellent written and verbal communication; comfortable working with executive stakeholders
- Travel required is expected to be up to 10% but may increase over time as the business evolves
- Hyperscale data center experience across design, delivery, commissioning, operations, or productization
- Experience in global, multi-region organizations operating with common standards and governed variants
- Familiarity with industrialized delivery concepts such as evidence-based readiness, repeatable handover practices, and continuous improvement loops
- Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values

### What the job involves
- The Product team at Vantage defines and stewards our global product platform: the customer outcomes we aim to deliver, the reference designs and standards that make delivery repeatable, and the closed-loop learning that turns each deployment into an upgrade for the next
- We do this in partnership with Engineering, Delivery, Operations, Sustainability, Sales, Site Selection, and Business Development, aligning priorities and trade-offs while preserving clear functional ownership for design execution, construction delivery, and site operations. Product’s role is to create clarity, consistency, and leverage at Vantage scale
- Vantage Data Centers is building a repeatable, product-led approach to delivering and operating data centers at global scale. We are hiring a Principal Technical Program Manager to strengthen the execution system that helps our Product organization ship complex infrastructure capabilities predictably, learn quickly from real-world deployments, and continuously improve standards and outcomes
- This is a senior, hands-on role for someone who combines deep technical understanding of data centers with the ability to lead cross-functional delivery in complex, scaled environments
- This is not a construction PM role and does not replace Delivery or regional execution. It builds the repeatable “how we ship” system for the Product organization: release governance, go/no-go readiness, evidence expectations, deviation workflows, and field-signal ingestion that converts deployment, commissioning, and operations learnings into structured platform change inputs
- Lead cross-functional execution of Product portfolio programs from initiation through rollout, including structured plans, milestones, risks, and interlocks. (Principal-level expectation: drive outcomes across organizations, not just manage a plan.)
- Influence technical and operational decisions by surfacing trade-offs, driving timely decision-making in forums, and ensuring decisions are backed by evidence and clearly recorded
- Establish mechanisms (recurring forums, decision logs, escalation paths) that are lightweight but enforce clarity and follow-through
- Define and operate release readiness checklists and go/no-go gates for Product releases, including required artefacts, test/validation evidence expectations (where applicable), and operational acceptance criteria
- Partner with Industrialized Delivery to align readiness definitions with commissioning and handover quality, defect escape reduction, and standardized evidence patterns
- Ensure deployment readiness is co-owned with Product Deployment: release candidate checklists, go/no-go gates, and post-launch retrospectives are executed consistently across NA/EMEA/APAC
- Identify and manage cross-team dependencies across Product Management, Engineering, Deployment, Delivery, Operations, Procurement, and vendors; ensure clear owners and decision deadlines
- Prevent late integration surprises by pulling integration, validation, and readiness concerns forward into the operating cadence (shift-left posture)
- Build and run the end-to-end “field signal to platform decision” mechanism with Product Deployment: standard intake taxonomy, triage cadence, decision forums, turnaround targets, and traceability from deviation or issue to decision to standard/variant update
- Ensure learnings become actionable inputs to Product Managers (well-formed problem statements, quantified impact where possible, recommended options, and decision asks)
- Target a measurable reduction in cycle time from field signal intake to platform decision and shipped improvement
- Standardize artefacts and templates (program one-pagers, decision memos, readiness checklists, release notes, risk registers) to reduce ambiguity and increase throughput
- Partner with Product Operations on tooling strategy (intake, dependency tracking, documentation, dashboards) to support traceability and audit-ready decision hygiene
- Manage and grow a small team of TPMs and PMs; define operating standards, coaching, and performance expectations
- Model the Pit Lane behaviors: written communication, clear decision asks, and bias to speed with certainty
- Set the bar for principal-level TPM practice: mechanisms design, written narratives, escalations, and coaching TPMs/PMs in program fundamentals and technical fluency
- Lead large, cross-functional programs end-to-end, from problem definition through rollout and adoption
- Establish and run lightweight governance: clear forums, decision paths, and accountability that accelerate delivery
- Partner closely with Product Managers, engineering leaders, delivery, operations, supply chain, and key vendors to align execution with real-world constraints
- Build repeatable practices for readiness, rollout, and learning, ensuring deployment and operational feedback informs continuous improvement
- Manage and develop a small team of TPMs and program/project managers as the organization scales
- Additional Duties as assigned by management
- What Success Looks Like:
- Faster, more predictable delivery of product releases and capabilities, with fewer late surprises and less rework
- Clear, repeatable readiness and rollout practices that scale across teams and regions
- Strong cross-functional alignment and decision cadence, with issues resolved earlier and escalations reduced
- A healthy closed-loop learning system where field experience becomes prioritized improvements to standards, designs, and operating practices
- A high-performing team of TPMs and program/project managers (as the function grows), operating with consistent standards and strong technical credibility

### The application process
- If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!