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Waste Management, Consumer Services, Franchise

Junk Removal and Customer Service

Boise, IDOnsiteFull TimePosted 5 days ago

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Required skills

  • Dependable
  • People Focused
  • Energetic
  • Sales-Driven
  • box trucks

Nice to have

  • Customer Experience Lead
  • Profit Share
  • Tips
  • performance incentives
  • Medical
  • Vision

Role summary

1-800-GOT-JUNK? in Boise, ID is hiring a full-time Customer Experience Lead. This active, hands-on role involves junk removal, customer service, and sales. Responsibilities include lifting, loading, driving box trucks (training provided), leading pricing conversations, and closing on-site sales. The company offers competitive pay ($19-$23/hr base plus tips, profit share, and performance incentives), opportunities for advancement, and a full benefits package. Ideal candidates are dependable, people-focused, energetic, strong communicators, and sales-driven, committed to providing exceptional customer experiences and contributing to a positive team culture.

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.

Junk Removal and Customer Service1-800-GOT-JUNK?Location: Boise, IDJob Type: Full-TimePay: $19-$23/hr (Profit Share + Tips + 11/hr)

Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? Boise team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day!

We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.

What We’re Looking For:

  • Dependable: Reliable and hardworking, positively contributing to our team culture.
  • People Focused: Friendly and personable, dedicated to delivering outstanding service.
  • Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
  • Strong Communicator: Excellent problem-solving skills and organizational abilities.
  • Sales-Driven: A passion for sales and a knack for exceeding customer expectations.

    • Role Overview: As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job.

  • Create WOW moments through outstanding customer service
  • Lift, carry, load, and maneuver items up to 75+ lbs
  • Remove junk safely from homes and businesses
  • Drive, navigate, and operate box trucks (training provided)
  • Represent our brand with integrity, professionalism, and a sharp appearance
  • Lead pricing conversations, close on-site sales, and deliver clear estimates

    • Professional Growth: Our team members grow fast. Advancement pathways include:

  • Certified Sales Lead
  • People Development Lead
  • Operations Lead
  • Senior Sales
  • Director of People Development
  • Director of Operations
  • General Manager

    • We promote from within whenever possible!Pay Range: Average $23/hr Total Compensation

  • Base hourly rate
  • Tips
  • Uncapped profit share & performance incentives
  • Overtime

    • Schedule: Full-time: 4–5 shifts per week

  • 1 mandatory weekend shift
  • 3–4 weekday shifts
  • Shifts run 7–10 hours and typically begin at 7am or 12pm depending on business needs
  • Must maintain availability for 4 weekdays + 1 weekend day every week

    • Company-Wide Standards (Required for All Roles):DOT Medical Certification

  • A valid DOT Medical Card is required for driving commercial vehicles.
  • We’ll set it up and cover the full cost of obtaining your DOT Medical Certification.

    • Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.

  • Experience a fun, fast-paced workday filled with diverse tasks and challenges.
  • Career advancement pathways.
  • Competitive compensation and performance-based bonuses
  • Award-winning workplace ("Best Places to Work" and "Fast 50 Company").

    • Full benefits package with Medical, Vision, Dental coverage and retirement options.

    Our Mission Statement: Anything is possible. Invest in people. Change the world.

    Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!

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