Senior UX Designer

We are looking for a Senior UX Designer for a 1-year contract opportunity in Toronto, ON. This is an onsite role.

Must haves:

• Minimum of 5 years experience and has demonstrated experience in a range of the following service design and user experience techniques:
• User needs mapping; User research (exploratory and evaluative);
• Stakeholder mapping; Personas; Customer journey mapping; Collaborative design; Prototyping;
• Service blueprinting.
• Demonstrated knowledge of emerging trends and developments in service delivery, digital service design and leading edge technology related to digital service design and in-person service delivery models.
• AODA testing and validation experience.