
Success Manager
Required skills
- Success Management
- client-facing role
- trusted relationships
- primary point of contact
- business challenges
- goals
- opportunities
- communicate
- present
- influence
Nice to have
- ERP
- Epicor ERP
- Manufacturing Processes
- Networking technologies
- Microsoft Modern Work
Role summary
2W Technologies is seeking a Success Manager to guide manufacturing clients through technology challenges and maximize their value from technology investments. This role involves building trusted, long-term client relationships, serving as the primary point of contact, and understanding client business needs. The Success Manager will partner with Solution Engineering to tailor solutions and advocate for the client's perspective. The ideal candidate possesses strong client-facing experience, excellent communication and presentation skills, a consultative mindset, and the ability to manage multiple clients in a fast-paced, high-growth environment. Familiarity with ERP, manufacturing processes, networking, and Microsoft Modern Work is a plus.
2W Technologies, INC is a fast-paced, high-growth, full-service technology consulting firm with clients across North America and several countries around the world. 2W specializes in helping our clients (mostly manufacturers) get maximum value from their technology investments. We specialize in Epicor ERP, network architecture, managed cloud services, business analytics and cyber defense.
Imagine you are a Success Managerfor an innovative company working with the cutting edge of business technology. Your clients are key contributors to the worldwide economy, companies who make stuff - manufacturers. Your responsibilities are to guide them through the confusing tech jungle, to show them a better way to run their business.
Meanwhile, you work for a company that invests in you, challenges you and provides you with the opportunity to grow and prosper. You’ll work with senior management and some of the smartest propellor heads you have ever met, all as you craft the success path for your clients.
This job rocks. Do you?
2W Technologies needs to add another Success Manager to the team. If a 2W Tech Success Manager is your next gig, here’s what you’ll need to bring to the table:
- Solid experience in Success Management or a similar client-facing role.
- Ability to develop and nurture long-term, trusted relationships with clients, serving as their primary point of contact. Focus on understanding their business challenges, goals, and opportunities, communicate, present, and influence convincingly at all levels of the organization, including the C-suite.
- Partner closely with the Solution Engineering team to ensure client needs are accurately translated into tailored solutions. Advocate for the client’s perspective during solution development.
- Proven ability to juggle multiple clients and initiatives while maintaining strict attention to detail.
- Stellar listening and presentation skills.
- Ability to comprehend some serious next-level tech stuff like Artificial Intelligence and Cloud Architecture. (We’ll help you with that)
- A consultative, solutions-oriented mindset, with the ability to align client needs with 2W’s offerings.
- Self-driven, results-oriented, proud of what you do and able to thrive in a fast-paced, high-growth environment.
Bonus points:
- Understanding of ERP (Epicor ERP extra points)
- Manufacturing Processes.
- Networking technologies
- Microsoft Modern Work.
Ready to take your career on an exciting journey with us? Click 'Apply' and upload your resume. We can't wait to see what you bring to the 2W Tech team!
Originally posted on Himalayas
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