A.P. Moller - Maersk logo
Logistics, Shipping, Transportation, Supply Chain

Customer Service Representative

Lake, GAOnsiteFull TimePosted 1 month agoVisa sponsorship available

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Required skills

  • fulfillment
  • logistics
  • inventory
  • warehouse
  • distribution
  • carrier management
  • customer service
  • operational tasks

Role summary

This role focuses on executing fulfillment and logistics operations, including inventory, warehouse, and distribution activities. The Customer Service Representative will perform skilled technical, administrative, or operational tasks, working independently within defined boundaries to resolve problems. The position requires knowledge of standardized work routines and methods, with an ability to execute specialized work to support operations. Maersk is committed to diversity and inclusion and will provide accommodations during the application and hiring process.

Fulfillment & Logistics Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment activities (planning and execution, distribution is covered by carrier management). Includes all kinds of warehouses like CFS, CY, inland depot / warehouses, bonded warehouses, etc. whether owned, operated or both by Maersk. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. The job requires limited job and business knowledge at the time of hiring.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com. 

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