Plumbing Service Sales and Performance Manager

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

Build a Team of Confident, Successful Plumbing Professionals

Family-owned since 1978, Aaron Services has thousands of 5-star reviews. We're seeking a manager to develop technicians, strengthen sales practices, and improve profitability.

Plumbing service technician experience is essential. We want a skilled seller committed to sales best practices and helping others succeed.

This is a field leadership role. You'll ride along, coach technicians, assist with pricing, and personally sell work when appropriate.

We believe great sales come from accurate diagnosis, clear communication, honest recommendations, and appropriate options—not pressure.

RESPONSIBILITIES

Sales Coaching & Development

• Conduct regular ride-alongs and individualized coaching to develop lasting sales habits.
• Teach consultative selling, presenting options, addressing objections professionally, and asking for the sale.
• Help technicians identify customer needs, recognize legitimate opportunities, and improve their confidence.
• Provide constructive feedback and accountability to best practices.

Active Sales Support

• Monitor technicians' daily schedules and proactively support promising or challenging calls.
• Join appointments to help diagnose, estimate, price, present options, and close sales.
• Personally sell work on behalf of technicians or the department when appropriate, coordinating execution with field leadership.
• Support water lines, leak detection, drain and sewer work, and larger repairs or replacements.
• Review unsold estimates, low-ticket calls, and $0 invoices for coaching and follow-up opportunities.

Performance & Leadership

• Use ServiceTitan to monitor conversion, average ticket, revenue per opportunity, contribution margin, and technician progress.
• Improve pricing consistency and profitability while protecting customer trust.
• Build practical training, consistent sales processes, and individual improvement plans.
• Partner with the Technical Field Manager, dispatch, and CSRs to coordinate jobs and address customer concerns.
• Assist with technician recruiting, onboarding, and development; lead with integrity and accountability.

REQUIRED QUALIFICATIONS

• Substantial hands-on experience as a plumbing service technician.
• Demonstrated success selling plumbing repairs, replacements, and projects.
• Strong commitment to ethical, consultative sales best practices.
• Ability and desire to coach others and improve their results.
• Solid plumbing diagnostics, estimating, and pricing knowledge.
• Excellent communication, organization, and problem-solving skills.
• Valid driver's license and clean driving record.

PREFERRED QUALIFICATIONS

• Nexstar Network training or experience using Nexstar best practices.
• Experience mentoring, coaching, or training plumbing technicians.
• Prior plumbing sales leadership or service management experience.
• ServiceTitan experience; Georgia Journeyman or Master Plumber license.

YOU'LL THRIVE HERE IF YOU

• Are positive, proactive, and comfortable working in the field.
• Love teaching and explaining why sales best practices work.
• Can sell jobs yourself while prioritizing the team's development.
• Balance sales results with honesty, customer satisfaction, and healthy margins.

BENEFITS

• Competitive base salary plus performance incentives
• Company vehicle
• Company-paid health, dental, vision, life, and disability insurance
• 401(k), paid vacation and holidays
• Professional development and stable, year-round employment
  
  

ABOUT AARON SERVICESWe serve metro Atlanta, roughly from Dacula to Marietta and Dawsonville to Midtown. We value honesty, quality workmanship, and respect.If you're an experienced plumbing service professional who loves selling and developing others, we'd love to hear from you.