IT System Custom Software Development

Quality Control/Mission Support Specialist

Houston, TXOnsiteFull TimePosted 1 month ago

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Required skills

image processing
digital imagery
NASA standards
print products
file troubleshooting
file archive
customer support
eMITS program
Adobe Creative Suite
digital imaging applications

Nice to have

leadership ability
workflow management

Role summary

Abacus Technology is seeking a Quality Control/Mission Support Specialist for the eMITS program at Johnson Space Center. This full-time role involves providing image processing, large format printing, file troubleshooting, archiving, and customer support. Responsibilities include developing and maintaining quality standards, collaborating with customers on product needs, tracking work orders, operating imaging systems, and preparing reports. A key aspect is providing mission imagery support, including operating the Orion Electronic Still Camera Console during Artemis flights and processing/delivering downlinked imagery. The position requires 10+ years of experience in photography and digital imaging, a Bachelor's degree, proficiency in Adobe Creative Suite, digital imaging applications, file management, and Microsoft 365. Strong communication and leadership abilities are essential.

Overview

Abacus Technology is seeking a Quality Control/Mission Support Specialist to provide image processing, large format photographic printing, file troubleshooting, file archive, and customer support for the eMITS program at Johnson Space Center. This is a full-time position.

Responsibilities

Develop, apply, revise, and maintain quality standards for final inspection of print products and digital imagery in accordance with NASA standards and contractual requirements.
Assist in reviewing and evaluating print and digital products and implementing corrective action as needed.
Collaborate with customers to identify specific product needs and develop appropriate material solutions to meet those requirements.
Support daily work order tracking, status updates, customer engagement, and metric tracking.
Provide troubleshooting for image files.
Operate image systems such as printers, film scanners, and other digital imaging tools; provide image distribution via internal and external websites, Box, and servers.
Prepare and submit weekly and monthly reports, procedure updates, and other documentation required by NASA.
Provide Mission imagery support including manning the Orion Electronic Still Camera Console (OESC) during Artemis flights processing and delivering downlinked imagery to mission support teams.

Qualifications

10+ years experience in photography and digital imaging. Bachelor’s degree in a related field. Experience with Adobe Creative Suite. Proficient in the use of digital imaging applications, file management (including file audits, image transfers, archiving, image resolution), ink jet printers, and color management software. Must have strong communication skills and display leadership ability. Must be able to prioritize work orders and support workflow management throughout the entire team. Proficient in Microsoft 365, Office, SharePoint, and Box. Occasional travel required. Must be a US citizen.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled

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