Housing Specialist

The Housing Specialist is responsible for permanent housing placement for all individuals and families of the shelter. The Housing Specialist will have an assigned caseload and will be responsible for the successful placement of individuals and families in accordance with DHS’ contractual requirements. 

The Housing Specialist works with community organizations, government agencies and property owners to secure living arrangements, negotiate rents, deposits and move-in terms on behalf of their clients. The position involves various tasks that increase housing options for people who are trying to transition to permanent housing.

KEY ESSENTIAL FUNCTIONS:

• Assist families in finding suitable housing

• Develop and maintain liaison with landlords and the community

• Help families with all housing applications 

• Assist families through entire housing process from application process, meeting prospective landlords, lease signing and move out

• Work directly with realtors, landlords and Social Services Department to expedite lease signing process

• Inspect apartments, check status of Public Assistance Case

• Prepare monthly housing status reports, update housing notes on a weekly basis

• Conduct intake and initial independent living plan

• Achieve monthly move out targets assigned 

• Handle special assignments, duties and functions as assigned

• Other duties in keeping with the scope and nature of the position

REQUIREMENTS:

• High School Diploma required. Bachelor’s degree preferred.

• 3+ years previous relevant experience in Social Services environment preferred

• Ability to network with landlords, real estate management companies, community-based and city agencies to identifying permanent housing opportunities for shelter clients.

• Ability to use business acumen to exercise good judgment and decision-making

• Ability to deal with sensitive issues with diplomacy and discretion

• Must be able to multi-task with strong organizational skills; must be a resourceful self-starter

• Excellent interpersonal skills and able to communicate both verbally and in written form

• Commitment to culture diversity and sensitivity

PHYSICAL DEMANDS & WORKING ENVIRONMENT:

• Frequently: Fingering (typing, keyboarding, etc.)

• Sometimes: Bending, climbing, lifting, reaching

• Seldom: Kneeling

• Sedentary work (equivalent to lifting approximately 10 pounds with occasional lifting and/or carrying of small objects. A minimal amount of walking or standing may be required)

• Follows clearly established policies and procedures

• Makes decisions within well-defined parameters for completion of own work