CMS/DAM Functional Lead

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

There will never be a typical day at Accenture Song, but that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space.

You Are:

Do clients rely on your impressive ability to define and implement innovative, web-based solutions that transform their ability to acquire and engage customers? Or perhaps you’ve become the go-to thought leader for eCommerce and web content management systems? If driving the business and functional requirements of large-scale projects fits squarely within your digital wheelhouse, Accenture may be the perfect place to build your career.

The Work:

• Plans and performs analysis of content management activities and/or functions and guides the subsequent design and implementation or improvement of existing CMS applications

• Offers suggestions and recommendations during CMS solution design and execution phase from a functional perspective to ensure business intent is understood by the project team

• Serves as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirements and dependencies are well understood

• Provides insights and recommendations around CMS best practices and drives client team for optimal decision making across global digital strategy, CMS platform governance, onboarding of net-new sites and other essential CMS digital deliverables 

• General understanding of the overall Application Architecture, including: Author, Publisher, Dispatcher, Load Balancing, CDN and other security layers.

• Outlines pros and cons to CMS solutions and showcases a forward-thinking approach for both short term and long-term business use cases

• Provides oversight across Adobe Assets/Analytics setup, taxonomy and configurations 

• Drives framework for Adobe tools to ultimately interface and integrate with Third Party applications

• Helps to identify technical feasibility of requirements while calling out gaps and raising issues accordingly

• Oversees and serves as functional SME for integration points, workflows, content authoring, run management, platform governance as well as documentation deliverables

• Shows deep understanding and knowledge in Agile development as well as in User Story/Backlog management

• Leads and contributes to the definition of content governance procedures and business requirements, functional designs, and work flows for creating, managing and publishing web content

• Assists with business process redesign, roadmap planning, and identifying touch points through multi-channel applications 

• Organizes and assists in “bringing together” the suite of Adobe Cloud Marketing offerings (Sites, Assets, Analytics, Forms, Campaign, Target, Magento, etc.)

• Mentor and coach team members by sharing perspective and knowledge of Content Management initiatives and maintaining open dialogue with colleagues and clients

• Support the development of strong client relationships by building trust, rapport and strong working relationships with key sponsors, stakeholders, and team members

Here’s what you need:

• 7+ years of full lifecycle implementation experience using various SDLC methodologies

• 5+ years of experience in tactical deployment or re-launch of WCM applications

• 5+ years of experience leading functional discussions and scoping decisions based on best practices for implementing the CMS application and proven knowledge of CMS out-of-the-box features and latest functions

• 1+ year of experience leading functional discussions and scoping decisions based on best practices for implementing the AEM application and proven knowledge of AEM out-of-the-box features and latest functions

• A minimum of a high school diploma or GED is required for this position

• English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Bonus points if:

• The ability to communicate written and verbally in French is highly preferred

• Experience eliciting high-level business requirements and creating detailed functional specs as well as other documentation like requirement traceability matrixes, work-flow diagrams and use-cases 

• Experience in working closely with content authoring teams to setup and assemble AEM Sites, DAM

• Functional expertise in relevant Digital Experience packaged solutions such as Adobe AEM, Acquia/Drupal, EpiServer, Sitecore, SAP hybris, SalesForce CloudCraze/Commerce Cloud, and ElasticPath

• Experience working with interactive designers to fulfill UI/UX designs in parallel with Front End (UI) and Back End (AEM) developers to build solutions

• Ability to understand content migration needs and to define and execute content migration plans

• Experience with multi-lingual and multichannel implementations

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here:

Role Location Annual Salary Range

British Columbia/Ontario/New Brunswick $82,600 to $132,600

#LI-NA-FY25 #LI-MP

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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