
Implementation Project Manager II
Required skills
- Business Administration
- project management experience
Nice to have
- client experience
- functional area knowledge
- company products
- planning skills
- time management skills
- negotiation skills
Role summary
ADP is seeking a hybrid Implementation Project Manager II in Louisville. This role focuses on managing the full lifecycle of client onboarding and implementation projects, ensuring they are completed on time, within scope, and within budget. Responsibilities include creating project plans, directing daily activities, managing milestones, communicating with stakeholders, reporting on progress, and resolving risks and issues. The ideal candidate will have a Bachelor's degree in Business Administration and at least three years of project management experience. Preferred qualifications include direct client experience, knowledge of company products, strong organizational and communication skills, and expertise with Microsoft Office Suite and Microsoft Project.
In this position, you'll be responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished within designated timeframes and budgets.
RESPONSIBILITIES:
- Manage all aspects of client onboarding, including initiation, planning, execution, monitoring, control and closure
- Create project plans, including deliverables, activities, timeliness and budgets and present to clients, advisors to review rollout
- Direct day-to-day activities working with clients and sales to onboard new clients
- Ensure milestones are successfully met through oversight of all implementation milestones
- Work collaboratively with other departments impacting project.
- Lead communication with stakeholders such as clients, sales, advisors and team members through completion of the project
- Provide scheduled and on-demand status reports and updates
- Direct project timeliness
- Assess, manage, resolve and escalate (if necessary) risks and issues
- Tailor processes to meet the needs of individual clients
- Manage a large book of clients in various stages of the implementation process
- Bachelor's degree in Business Administration
- At least three years of project management experience
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
- Direct experience working with clients
- Knowledge of functional area and related company products
- Excellent organizational, planning and time management skills for handling multiple and conflicting activities
- Excellent negotiation, communication, presentation and facilitation skills
- Expertise with Microsoft Office, Microsoft Project and Visio
- Commitment to being accountable for results
- Capacity for building relationships both internally and externally
- Strong focus on client service
- Ability to think independently and make decisions
- Strong interpersonal skills
- Collaborative approach to work
- Capacity to effectively manage a team
#LI-Hybrid
Sample ADP interview questions
- 1
Design a system that allows passengers to customize their in-flight experience during the booking flow.
system designmedium - 2
Design a notification and reminder system that reduces no-show rates for clinics while being helpful to patients.
product sensemedium - 3
Imagine you are a PM at a car marketplace; how do you design a virtual test-drive or 360-degree inspection feature?
product sensemedium - 4
How would you design a healthcare product specifically for people who have just moved to a new city?
product sensemedium - 5
How would you design a contactless experience that is accessible for the elderly?
product sensemedium
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