Key Account Manager

Key Account Manager, AutoZone Location: Hybrid in Memphis, TN Pay rate: $125,200 - $176,700 base salary, with a 25% annual on-target performance bonus Position Summary The Key Account Manager (KAM) is responsible for developing and executing strategic business plans to drive profitable revenue growth, strengthen customer relationships, and expand market share at AutoZone. This role serves as the primary liaison between the customer and internal teams, ensuring alignment on commercial objectives, product programs, supply chain performance, and customer satisfaction. This is a highly visible role within TrakMotive with the potential for upward mobility. This is a remote-based role located in the greater Memphis, TN area.  Key Responsibilities Account Management & Growth

• Develop and execute annual business plans for assigned key accounts.
• Achieve sales, gross profit, and market share targets.
• Identify growth opportunities through category expansion, new product introductions, promotional programs, and customer-specific initiatives.
• Conduct regular business reviews with customers to evaluate performance against objectives.
• Build long-term strategic relationships across all levels and functions including merchandising, operations, supply chain, cataloguing and marketing.

Strategic Planning

• Analyze market trends, competitive activity, and customer performance to develop actionable growth strategies.
• Negotiate annual agreements, pricing, promotional programs, and commercial terms.
• Partner with product management, supply chain, finance, business insights, and marketing teams to develop customer-specific solutions.
• Forecast sales volume and maintain account demand plans.

Customer Engagement

• Act as the primary point of contact for AutoZone.
• Resolve customer issues and escalation points efficiently.
• Communicate new product launches, program enhancements, and value-added services.
• Maintain a high level of customer satisfaction, engagement and retention.

Business Analytics

• Monitor account performance using sales, inventory, profitability, and market data.
• Develop presentations and recommendations for line reviews, customers meetings, and internal meetings as needed.
• Track KPIs and identify corrective actions when performance gaps exist.
• Utilize CRM and reporting tools to document account activity and pipeline opportunities.

Cross-Functional Leadership

• Collaborate with operations and supply chain teams to improve service levels.
• Coordinate with finance on pricing, profitability, and contract compliance.
• Support product management initiatives and customer category reviews.
• Lead internal account strategy meetings and executive business reviews.

Qualifications Required

• Bachelor's degree in Business, Marketing, Sales, or related field.
• 5-7 years of sales, account management, or business development experience.
• Demonstrated success managing strategic or key customer relationships.
• Strong negotiation, presentation and communication skills.
• Experience with CRM systems and sales analytics tools.
• Proficiency in Microsoft Excel, PowerPoint, and CRM platforms.

Preferred

• Experience in the automotive aftermarket, distribution, manufacturing, or industrial products sectors.
• Experience managing national accounts, large retail chains, warehouse distributors, or buying groups.
• Knowledge of category management and customer profitability analysis.

Reporting Structure Reports to: VP of Sales or Commercial Lead Travel Requirements 25% travel, including customer visits, trade shows, and business reviews. Occasional global travel also required. About TrakMotive Since our founding in 1996, TrakMotive has operated as a global leader in the automotive aftermarket, specializing in the design, manufacture, and distribution of high-quality components. We are more than just a parts supplier; we are a full-service partner to the industry’s largest distributors and retailers, known for our 100% brand-new CV Axles, Drive Shafts, and Window Regulators. Why Work with Us?  When you join us, you’re getting the best of both worlds: the stability of a company that’s been growing since 1996 and the excitement of a global team that’s still reaching for more. We take pride in the fact that many of our senior leaders are long-term employees who started their careers at TrakMotive. We aren’t just looking for someone to fill a seat—we’re looking for someone who wants to have real impact and grow their career alongside us. Physical Demands & Requirements Physical Effort: Occasional to frequent lifting and carrying of up to 50 lbs. Position involves a combination of stationary work and frequent movement throughout the facility and across multiple levels. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Legal: Must be 18+ years of age and legally authorized to work in the United States. Pre-employment: Ability to pass a post-offer background check and drug screen. Equal Opportunity Employer AIT Corporation DBA TrakMotive is an equal opportunity employer and is committed to an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, genetic information, or any other basis protected by local, state, or federal laws. Fair Chance & Accommodations Pursuant to the California Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA).