DeltaV Engineer (Operational Support) NC
Required skills
- Emerson DeltaV DCS
- cGMP
- 21 CFR Part 11
- CSV
- GAMP 5
- change control
- incident management
- automation cybersecurity
- system administration
- backups
Nice to have
- DeltaV upgrades
- DeltaV Virtual Studio
- historian
- PI integration
- OSIsoft PI
- MES
Role summary
The DeltaV Engineer (Operational Support) role is responsible for providing shift-based, day-to-day operational support for the Emerson DeltaV distributed control system (DCS) in a cGMP-regulated pharmaceutical manufacturing facility. This role ensures stable, secure, and compliant automation performance, resolving control system issues promptly to maintain continuous production. Key responsibilities include troubleshooting DCS faults, responding to operator requests, performing system administration, supporting configuration changes under change control, and ensuring compliance with FDA regulations like cGMP and 21 CFR Part 11. The position requires 5-7 years of hands-on experience with DeltaV in a pharmaceutical manufacturing environment and involves working a rotating shift pattern and participating in an on-call rota.
The site is a cGMP-regulated pharmaceutical manufacturing facility operating on a continuous production basis, with the Emerson DeltaV distributed control system at the core of its process automation.
Role Overview
The DeltaV Engineer (Operational Support) provides shift-based, day-to-day operational support for the DeltaV DCS, ensuring stable, secure and compliant automation performance across manufacturing operations. The role works as part of a shift support team and on-call rota to maintain continuous production, resolving control-system issues promptly within an FDA-regulated cGMP framework.
Key Responsibilities
- Provide shift-based operational support for the Emerson DeltaV DCS, maintaining system availability and stable performance across manufacturing operations.
- Troubleshoot and resolve DCS faults promptly — control modules, phases, I/O, controllers, networks and workstations — to minimise process disruption and downtime.
- Respond to operator and production requests in real time, providing first-line automation support on the manufacturing floor.
- Perform routine system administration, including backups and restores, user account management, and alarm / event review.
- Support minor configuration changes and modifications under formal change control.
- Support computer system validation (CSV) activities and maintain compliant system documentation in line with 21 CFR Part 11 and data integrity (ALCOA+) requirements.
- Document incidents, deviations and shift handovers accurately; support root cause analysis and CAPA activities.
- Liaise with operations, automation, IT, QA and vendors (including Emerson) on incident investigation and resolution.
- Maintain system security, patching and data integrity in line with site requirements.
- Support periodic maintenance, planned shutdowns and turnaround activities as required.
- Work a rotating shift pattern (including nights, weekends and holidays as scheduled) and participate in the on-call rota to protect continuous production.
Requirements
- Associate or bachelor’s degree in automation, control, electrical engineering or a related discipline.
- 5–7 years’ hands-on experience supporting Emerson DeltaV DCS within a cGMP-regulated pharmaceutical or biotech manufacturing environment.
- Working knowledge of DeltaV Explorer, Control Studio, Operate, Diagnostics and DeltaV batch (S88) concepts.
- Working knowledge of FDA cGMP, 21 CFR Part 11, CSV / GAMP 5 principles and change control.
- Willingness and availability to work a rotating shift pattern and participate in an on-call support rota.
- Strong troubleshooting, incident-management and stakeholder-coordination skills.
- Familiarity with system administration, backups and automation cybersecurity fundamentals.
- Authorized to work in the United States; able to work 100% on-site in North Carolina.
Preferred
- Exposure to DeltaV upgrades, virtualization (DeltaV Virtual Studio) or historian / PI integration.
- Experience with OSIsoft PI, MES or Syncade interfaces.
- Emerson DeltaV training certifications.
