
Specialist, Payment Posting
Required skills
- payment posting
- cash receipts
- 3rd party plans
- patient payments
- accounts receivable
- MS Windows
- Excel
- communication skills
- team environment
- patient confidentiality
Nice to have
- RPA
- Help Desk support
Role summary
The RCM Payment Posting Specialist is responsible for processing cash receipts from third-party plans, patients, and miscellaneous sources for multiple Tax IDs and Cash Accounts. This role involves maintaining accounts receivable records by posting payments accurately and timely. The specialist will also assist with RPA patient statement processes, collaborate with the Research and Reconciliation team, provide Help Desk support for payment posting and patient AR issues, and contribute to special projects as needed. A high school diploma or equivalent and at least one year of experience in 3rd party billing, including payment posting, are required, along with basic computer literacy and strong organizational and communication skills.
The RCM Payment Posting Specialist position is responsible for processing all cash receipts, monitoring patient balances and performing all other duties required to maintain accounts receivable records by posting payments on a timely basis.
- Process and enter cash collections from 3rd party plans, patients, and miscellaneous payments for multiple Tax IDs and multiple Cash Accounts
- Develops expertise in payment activity and acts as a department and company resource for questions relating to this activity
- Communicates all system and site issues to their Manager and IT if applicable on a timely basis to allow management oversight and proper resource planning
- Assist in the RPA Patient AR Process to send timely patient statements
- Work hand in hand with the Research and Reconciliation team to ensure payments discovered are posted timely and effectively
- Provide Help Desk support for practice locations for problems and questions related to Payment Posting and Patient AR
- Assist their manager on special projects as needed
- High school diploma or equivalent
- At least one year experience with 3rd party billing including payment posting
- Basic computer literacy including MS Windows, Word and Excel
- Strong organizational skills and attention to detail
- Strong communication skills (verbal and written)
- Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual
- Must be able to maintain patient and practice confidentiality
Benefits
- 401(k) with Match
- Medical/Dental/Life/STD/LTD
- Vision Service Plan
- Employee Vision Discount Program
- HSA/FSA
- PTO
- Paid Holidays
*Benefits applicable to full Time Employees only.
Physical Demands
- This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
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