
Guest Services Event Staff - Bowery Presents | Flushing Meadows Corona Park
Required skills
- customer service
- communication skills
- sound judgement
- part-time
- ticket scanning
- access control
- guest assistance
- ADA requirements
- policy enforcement
- emergency evacuation team
Nice to have
- event experience
- music industry knowledge
- positive attitude
Role summary
AEG is seeking Guest Services Event Staff for Bowery Presents at Flushing Meadows Corona Park. This role involves providing excellent customer service, scanning tickets, directing guests, controlling access points, and ensuring a safe environment. Responsibilities include assisting guests with inquiries and seating, managing access, enforcing policies, and acting as part of the emergency evacuation team. The position requires 0-2 years of experience, strong communication and customer service skills, and availability to work evenings, weekends, and holidays. Previous event experience and music industry knowledge are preferred. The pay rate is $19.31 per hour.
Company InformationFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
Guest Services Staff – Flushing Meadows Corona Park
Usher Ticket Taker
Job Summary
As a member of Guest Services, the Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when issues/problems arise.
Essential Functions
Required Qualifications
Payscale: $19.31
Bonus: This position is Not eligible for a bonus under the current bonus plan requirements.
Benefits: Part-time: This position may be eligible for benefits (ACA qualification).
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.
Guest Services Door Staff
Job Summary
Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner.
Essential Functions
Required Qualifications
Payscale: $19.31
Bonus: This position is Not eligible for a bonus under the current bonus plan requirements.
Benefits: Part-time: This position may be eligible for benefits (ACA qualification).
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.
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