Member Benefits Consultant
Required skills
- remote
- warm leads
- commission-based
- performance-driven
- independent contractor
- computer systems
- virtual meetings
- self-motivated
- coachable
Nice to have
- prior insurance experience
Role summary
AO Globe Life seeks a Virtual Member Services Representative to assist individuals and groups in exploring insurance coverage options. This remote, independent contractor role involves connecting with warm leads, identifying client needs through customer-focused conversations, presenting insurance solutions, and providing responsive client support. The position offers comprehensive training, daily coaching, and unlimited earning potential based on commission and performance. Candidates must be self-motivated, coachable, comfortable working independently, and obtain the necessary state Life & Health Insurance License. No prior insurance experience is required.
Position Overview
AO Globe Life is looking for a Virtual Member Services Representative to support individuals, families, labor union members, credit union members, and association members as they explore insurance coverage options. You will help clients understand their benefits, answer questions, and provide a professional client experience from the first conversation through follow-up.
This remote opportunity provides training, warm leads, mentorship, and an income structure with unlimited earning potential.
Responsibilities
Connect with members and prospective clients through warm leads
Schedule and conduct virtual client appointments
Identify client needs through customer-focused conversations
Present life, supplemental health, and accident insurance options
Help clients understand available benefits and coverage choices
Provide responsive follow-up and client support
Maintain organized records and professional documentation
Attend training, coaching, and team development meetings
What We Offer
100% remote role
Company-provided warm leads
Weekly pay
Unlimited earning potential
Medical premium reimbursement
Comprehensive online training
Daily coaching and mentorship
Performance incentive opportunities
No overhead expenses
Union representation through OPEIU Local 277
Career opportunity with a stable organization serving members for 70 years
Qualifications
Excellent verbal, written, and listening skills
Strong interpersonal and customer-service abilities
Detail-oriented and dependable
Comfortable with computer systems and virtual meetings
Self-motivated and coachable
Able to work independently while collaborating with a team
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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