Healthcare, Medical Technology, Aesthetics

Front Desk Receptionist

Miami Beach, FLOnsiteFull TimeEntry-level (exp-based)Posted 14 days agoVisa sponsorship available

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Required skills

front desk
administrative support
client interfacing
vendor interfacing
scheduling tools
patient charts
filing system
high volume calls
G-Suite
Google Workspace

Nice to have

Bilingual
English/Spanish

Role summary

AirSculpt is seeking a Front Desk Receptionist (Patient Concierge) to be a key link with new and prospective patients, ensuring they receive top-quality attention and care. This role involves managing the clinic schedule, patient appointments, check-in process, and medical records, while maintaining a clean and stocked practice environment. The ideal candidate will have at least 1 year of experience in front desk or administrative support, experience with scheduling tools and patient charts, and strong computer skills, particularly with G-Suite. Excellent communication and organizational skills are essential. Bilingual in English/Spanish is preferred. This is a full-time position requiring open availability, including Saturdays and Sundays.

About Us

AirSculpt® is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. This minimally invasive procedure removes unwanted fat, tightens skin, and can transfer fat to enhance other areas, sculpting targeted areas of the body with precise results and minimal downtime. More than 75,000 cases have been performed in AirSculpt's 30+ premium locations throughout the United States and Canada.

Overview

The Front Desk Receptionist (Patient Concierge) is a key link in our relationships with new consultations/patients and must have the ability to connect with people on a professional and friendly level to instill trust and confidence. The main objective of this role is to ensure that all patients and prospective patients receive top quality attention and care in the interactions they have with the practice. The Front Desk Receptionist (Patient Concierge) will partner closely with all staff members to achieve operational goals. This is a full-time position that requires open availability, including Saturdays.

Main responsibilities include, but are not limited to:

Welcome patients to the practice; answer the phone promptly and professionally

Manage the clinic schedule and patient appointments; ensure the check-in process is handled in accordance with company policy

Create, maintain and file medical records

Ensure that the practice and working areas are clean and stocked; inform management when stock is low

Maintain a positive attitude and contribute toward a quality work environment

Assist in all areas of daily operation as requested by the Practice Manager

Other tasks as assigned by management

Desired Job Qualifications

At least 1 year experience in front desk or administrative support interfacing with clients, patients, or vendors

Experience with scheduling tools (i.e. My Aesthetics Pro)

Experience with patient charts and/or managing a complex filing system

Experience managing a high volume of calls to include directing calls, taking messages, and prioritizing incoming calls while juggling incoming patients/vendors and/or other tasks

Professional demeanor and presentation

Excellent communication skills, both verbal and written

Strong computer skills with proficiency in G-Suite for Email, Calendar, Sheets and Docs

Impeccable organizational skills

Demonstrated experience in caring for customers/patients, preferably within a healthcare or service setting

Ability to self-motivate while being a team player

Full-time and weekend availability (Saturday and Sunday)

Bilingual preferred (English/Spanish)

Physical Demands:

Must be able to sit or stand intermittently for the duration of a shift (8-12 hours)

Push/pull/lift up to 25 pounds

Benefits:

Insurance: Competitive choices for health, dental and vision coverage; 1x base salary in life insurance, plus Short-Term and Long-Term Disability

Retirement Plan: 401(k) & Roth IRA

Paid Time Off: vacation and sick days, as well as company holidays

Compensation: $18-20/hr, based on experience. This role is also eligible for a monthly bonus incentive (up to $500) as well as the benefits shown above.

Full compensation packages are based on candidate experience and relevant licenses or certifications.

AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

AirSculpt participates in E-Verify to confirm the identity and employment eligibility of all new hires. Click the following link for more information: E-Verify Participation Poster

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Front Desk Receptionist

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