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FinTech, Payments, Enterprise Software

Head of SME & Growth, Canada

Toronto, ONHybridFull TimeManager / HeadPosted 12 days ago

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Required skills

  • GTM
  • strategy consulting
  • operational leadership
  • high-growth company
  • sales teams
  • account management
  • marketing
  • customer acquisition
  • revenue growth
  • B2B

Nice to have

  • Payments industry
  • high volume growth
  • B2B sales
  • Player/Coach
  • individual contributor
  • team lead

Role summary

Airwallex is seeking a Head of Commercial Growth for its SME & Growth Business team in Canada, based in Toronto. This role will lead the acquisition, retention, and monetization of Canadian customers, driving Go-To-Market strategies and scaling the team for exponential growth. Responsibilities include building and coaching sales teams, collaborating on customer lifecycle initiatives, defining product positioning, executing marketing campaigns, building channel partnerships, and representing Airwallex in the SME segment. The ideal candidate has at least 10 years of progressive GTM experience, including 5+ years in leadership roles managing teams of 10 or more, with a proven track record in B2B customer acquisition and revenue growth. A Bachelor's Degree in Business or Marketing is required.

About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

 

About the team

The SME & Growth team at Airwallex is focused on helping ambitious Canadian businesses grow faster across borders. We work with companies that are scaling quickly and need better ways to manage payments, financial operations, and global growth. Canada is still an exciting market for us, with a lot of upside and plenty of room to build. That means this role comes with real scope, real visibility, and the chance to shape how we grow from here.

What you’ll do

As the Head of SME & Growth, Canada, you will own the commercial strategy and results for the market. You’ll lead the team across sales, account management, and partnerships, and help build a more consistent, repeatable growth engine. This role is a mix of strategy, leadership, and execution. You’ll set direction, stay close to the work, and play a key role in how Airwallex shows up and wins in Canada.

This role is hybrid, based in Toronto

Responsibilities:

  • Be the face of Airwallex in Canada across customers, partners, and the broader market

  • Build, lead, and develop a high-performing commercial team across sales, account management, and partnerships in Canada

  • Own the go-to-market strategy and commercial outcomes for Canada, from pipeline growth through to customer expansion and retention

  • Stay close to the business by coaching deals, improving execution, and raising the bar on hiring, performance, and team development

  • Partner closely with Marketing, Strategy, Product, and regional leaders to improve market readiness, sharpen positioning, and build repeatable growth levers

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

  • Experience leading SMB sales teams or scaling high-volume sales motions in a high-growth B2B environment

  • Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.

  • 10 years of commercial or GTM leadership experience, including time in strategy, operations, or high-growth technology businesses

  • 5 years of experience leading multi-functional teams of 10 or more across sales, account management, partnerships, or marketing

  • Demonstrated success owning commercial outcomes and growing customers and revenue in a B2B environment

  • Strong strategic and analytical instincts, with the ability to go from market strategy to execution detail when needed

Preferred qualifications:

  • Track record of building, scaling, or turning around a market at a key inflection point

  • Experience developing multi-channel growth strategies across new logo acquisition, customer expansion, and partnerships

  • Strong cross-functional leadership across commercial, product, marketing, and strategy teams

  • Player-coach mindset with strong commercial judgment and a practical, data-driven approach to growth

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

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