Healthtech, Healthcare Software, Data Platform

Community Health Worker - Skid Row

Los Angeles, CAOnsiteFull TimePosted 10 days ago

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Required skills

High School Diploma
valid driver’s license
automobile insurance
reliable transportation
travel
computers
case management software
medical appointments
social services appointments
homelessness

Nice to have

Bilingual
English
Spanish

Role summary

The Community Health Worker (CHW) supports individuals with complex medical and social needs, particularly those experiencing homelessness in Skid Row, by managing caseloads, developing care plans, and motivating behavioral changes. Responsibilities include street outreach, case management, accompanying patients to appointments, connecting them to services, and documenting encounters. The role requires a High School Diploma, 2+ years of experience with specific populations (homeless, SMI/SUD, etc.), and comfort working in dynamic outdoor environments. Bilingual Spanish is preferred. Travel is required.

The Opportunity

The Community Health Worker (CHW) will support members with complex medical and social needs with managing their own health and wellbeing. CHW will assist in motivating behavioral changes in patients to improve health outcomes in members through education, peer support, and the relaying of shared experiences. This is a job focused on Skid Row. Candidates are expected to be comfortable with street outreach in Skid Row and case managing unhoused patients.

What you’ll do

Manage a caseload of patients. This includes completing assessment forms with them, developing care plans for patients (with patients and clinical teams), and carrying out activities according to the care plan.

Build rapport with patients with a goal of increasing the likelihood of positive behavior changes.

Coach patients to minimize risks associated with the identified common health conditions and behaviors.

Accompany members to medical and social services appointments.

Connect members to appropriate programs to address barriers to care and to enhance compliance.

Link members to local, county and state services. Follow up with members and serve as a member advocate.

Introduce systems to promote self-management & self-efficacy.

Document information from every encounter in designated information systems.

Outreach and engage with eligible patients to enroll them into the Akido ECM Program.

Other duties as assigned.

Who you are

High School Diploma or equivalent

2+ years of experience with and comfort working with CalAIM populations of focus (people experiencing homelessness, adults with SMI/SUD, adults transitioning from incarceration, adults with complex medical needs)

Minimum 75% travel required - must have a valid driver’s license, automobile insurance and reliable transportation

Bilingual in English and Spanish strongly preferred

Ability to work in a dynamic, outdoors environment

Ability to work independently as well as part of a team

Ability to prioritize multiple and competing tasks

Ability to communicate effectively, including articulating one’s own relevant personal experiences

Excellent oral communication skills, as well as strong interpersonal skills

Ability to use computers to document information into case management software

Compensation:

$28/hr

Benefits

Health benefits include medical, dental and vision

Paid sick time in accordance in CA law.

Accrued paid time off (PTO)

Location: Los Angeles, CA

Physical Demands: Work may include both sedentary office duties and active engagement in the field, requiring walking and standing for extended periods.

Hourly pay range$28—$28 USD

Ready to apply?

You'll be redirected to Akido Labs's application page.