Senior Technical Program Manager, Data Center Engineering

We are seeking a Technical Program Manager to join our Data Center Design Engineering team.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The ideal candidate should thrive in ambiguity and competing priorities. Be an exceptionally strong communicator both written and verbally who can translate complex technical schedules into clear executive narratives. Possess a strong sense of organization, accountability, and team building that fosters robust working relationships across internal and external stakeholders. Are comfortable managing remote delivery teams and can navigate mechanical/electrical engineering concepts with confidence. Are relentless about on-time delivery and treat every missed milestone as a learning opportunity to improve the system.

Key job responsibilities
- Engage with internal and external Amazon customers and support teams to gain insights and capture critical mechanical, electrical and utility needs for the business today and in the future
- Utilize those insights to identify specific program requirements, create a program vision, and own the product development roadmap for critical segments of the data center physical infrastructure
- Coordinate between multiple teams to develop compelling business cases to substantiate business value, define product prioritization, and outline budget and resources required to implement product roadmaps
- Drive continuous advancements and improvements within our data center designs, and communicate technical solutions to Senior Management
- Own and drive the complete product lifecycle from idea conception through implementation and wide scale deployment to eventual deprecation
- Develop product features and deployment strategies to improve performance, reliability, sustainability and efficiency of new applications and use cases
- Communicate complex issues clearly and effectively to leadership to propose solutions and fully inform risk decisions
- Work independently in a high-performing environment with all levels of leadership and exercise sound judgment where clear guidelines may not exist

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of technical product or program management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Bachelor's degree in engineering, computer science or equivalent
- 5+ years of working directly with engineering teams experience Preferred Qualifications: - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience managing data center and/or mission critical facility design projects
- 5+ years of data center infrastructure experience including capacity planning, design, construction, or operations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OH, COLUMBUS - 148,700.00 - 201,200.00 USD annually
USA, TX, Austin - 148,700.00 - 201,200.00 USD annually
USA, VA, Herndon - 148,700.00 - 201,200.00 USD annually
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually