Area Manager, Grocery Fulfillment Centers
Required skills
- employee management
- performance management
- safety
- quality
- productivity
- customer delivery
- flexible schedule
- weekends
- overnight shifts
Nice to have
- performance metrics
- process improvement
- lean techniques
- flexible shift
- nights
- holidays
Role summary
Amazon is seeking motivated, customer-focused individuals to join their team as an Area Manager in Grocery Fulfillment Centers located in Vernon, CA. This role involves leading a team of hourly employees, focusing on safety, quality, attendance, and performance to meet customer delivery expectations. Responsibilities include supporting, mentoring, and motivating the team, managing key operational metrics, and collaborating with support teams like Safety, Ops Integration, Loss Prevention, and HR. The position requires physical stamina for tasks like lifting up to 49 pounds, standing for up to 12 hours, and navigating stairs, as well as working in varied environmental conditions and flexible schedules including weekends and overnights. Basic qualifications include 2+ years of employee and performance management experience or equivalent Amazon experience. Preferred qualifications include experience with performance metrics, process improvement, or lean techniques.
Key job responsibilities
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Support, mentor, and motivate your team
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Manage safety, quality, productivity, and customer delivery promises
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Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
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Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
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Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
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Work a flexible schedule (weekends and/or overnight shifts)
About the team
Grocery Fulfillment Centers are facilities that house Amazon's selection of fresh food and other specialty products. These multi-temperature facilities support our same-day delivery service. At our fulfilment centers, you'll focus on safety in all stocking and sorting tasks, while helping to develop best practices. Your contributions will enhance your sites operations and could potentially improve processes across our entire network. Join us and help shape the future of grocery! Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications: - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Vernon - 72,500.00 - 90,900.00 USD annually
Sample Amazon interview questions
- 1
Explain how you would use data analysis to identify areas of improvement within a warehouse environment.
metrics analyticsmedium - 2
What strategies would you employ to maintain workplace safety standards among warehouse associates?
strategymedium - 3
How would you determine the most effective delivery routes for drivers, considering factors like traffic, weather, and package volume?
case studyhard - 4
Discuss your approach to maintaining quality control throughout the fulfillment process, from order placement to delivery.
strategymedium - 5
How would you go about training and onboarding new employees to efficiently perform their roles within a fast-paced warehouse setting?
executionmedium
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