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E-commerce

Sr Manager, Operations - AMZ14037.9

Deltona, FLOnsiteFull TimeManager / Head$145,995–$182,700 /yrPosted 1 month agoVisa sponsorship available

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Required skills

  • Business Administration
  • Supply Chain
  • Finance
  • management consulting
  • technical management
  • logistics engineering
  • salaried workforce
  • program management
  • global supply chain
  • manufacturing

Role summary

Amazon.com Services LLC is seeking a Sr. Manager, Operations in Deltona, FL. This role is responsible for the overall safety, quality, performance, and customer experience of Inbound or Outbound operations. The Sr. Manager will drive quality and process improvement initiatives, set expectations for Operations and Area Managers, and hold them accountable for performance. They will also foster the sharing of best practices and collaborate with support staff like HR, Finance, and IT to secure resources for projects. A Master's degree with 1 year of experience or a Bachelor's degree with 5 years of experience in a relevant field is required, along with specific experience in management, lean process improvement, and cross-functional coordination.

Employer: Amazon.com Services LLC
Position: Sr Manager, Operations - AMZ14037.9
Location: Deltona, FL

Multiple Positions Available:

• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

(40 hours / week, 8:00am-5:00pm, Salary Range $145995 - $182700)

Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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Basic Qualifications: A Master's degree or foreign equivalent in Business Administration, Engineering, Supply Chain, Operations, Finance, or related discipline and 1 year of experience in job offered,
management consulting, technical management, or logistics engineering.
In the alternative, employer will accept a Bachelor's degree or foreign equivalent in Business Administration, Engineering, Supply Chain, Operations, Finance, or related discipline followed
by 5 progressively responsible years of experience in job offered, management consulting, technical management, or logistics engineering.
Experience must include:
1. 1 year of management experience (salaried workforce or program management) in a global supply chain, manufacturing, production/procurement, distribution, logistics or related
environment/operations.
2. 1 year of experience using lean process improvement, six sigma methodologies or related performance metrics/process improvements to increase efficiency within processes,
forecasting, planning, optimization, and logistics.
3. 1 year of cross-functional coordination experience across different business units and experience conducting qualitative/quantitative data analysis to support business decision making
and cross functional initiatives.

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Preferred Qualifications: All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sample Amazon interview questions

  • 1

    Explain how you would use data analysis to identify areas of improvement within a warehouse environment.

    metrics analyticsmedium
  • 2

    What strategies would you employ to maintain workplace safety standards among warehouse associates?

    strategymedium
  • 3

    How would you determine the most effective delivery routes for drivers, considering factors like traffic, weather, and package volume?

    case studyhard
  • 4

    Discuss your approach to maintaining quality control throughout the fulfillment process, from order placement to delivery.

    strategymedium
  • 5

    How would you go about training and onboarding new employees to efficiently perform their roles within a fast-paced warehouse setting?

    executionmedium

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