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E-commerce

Senior Program Manager, Capital Operations, GOES Team

Nashville, TNOnsiteFull TimeSenior$104,100–$160,000 /yrPosted 2 months agoVisa sponsorship available

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Required skills

  • program management
  • project management
  • capital operations
  • data and metrics
  • senior leadership
  • stakeholders
  • Finance
  • Supply Chain Capacity
  • Procurement
  • project funding

Nice to have

  • process improvements
  • upskilling
  • apprenticeship
  • workforce development
  • AI tools

Role summary

Amazon's Global Ops Enterprise Services (GOES) is seeking a Senior Program Manager for Capital Operations. This role will support worldwide operations network growth by managing capital projects, including new buildings, expansions, and technology initiatives. Responsibilities include securing project funding, developing financial forecasts and budgets, managing execution plans, and collaborating with diverse internal teams such as Finance, Supply Chain, Real Estate, and Procurement. The ideal candidate will have 5+ years of program/project management experience, a strong ability to use data for improvements, and experience owning program strategy and delivery to senior leadership. Preferred qualifications include process improvement experience and knowledge of workforce development programs.

Global Ops Enterprise Services (GOES) is looking for a Program Manager that can provide capital operations and project management support directly contributing to growing Amazon’s Worldwide Operations network. As a Program Manager, you will be responsible for supporting multiple Business Units, including support for new buildings, expansions, retrofits and new technology initiatives.

Key job responsibilities
- Manage and support one or multiple of Amazon’s business units: Global Customer Fulfillment, Global Air Program, Global Transportation, Amazon Logistics, Emerging Markets, PillPack, Merch by Amazon, Sort Center Network, and Initiatives.
- Ensure adequate project funding is secured enabling on time and under budget project execution.
- Partner with internal Amazon teams and build processes and tools to enable scalable and flexible operations.
- Develop estimates, assumptions, schedules, cash flow forecasts, track budgets, and manage execution plans.
- Partner and contribute across all functions within Engineering Services and will actively manage multiple stakeholders including Finance, Program Management Office, Supply Chain Capacity, Startup, Launch, Real Estate, Construction, Operations Engineering, and Procurement.
- Manage Funding Milestones and Schedule Dependencies.
- Collaborate amongst multiple cross-functional teams to align project planning, financial entitlement, and effective investment decision making.
- Partner closely with downstream partners to ensure funding for a program is delivered on-time and with a high quality driving minimal defects to project deployment and execution. Basic Qualifications: - 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications: - 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Knowledge of general AI tools
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
USA, TX, Houston - 115,600.00 - 160,000.00 USD annually
USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Sample Amazon interview questions

  • 1

    Explain how you would use data analysis to identify areas of improvement within a warehouse environment.

    metrics analyticsmedium
  • 2

    What strategies would you employ to maintain workplace safety standards among warehouse associates?

    strategymedium
  • 3

    How would you determine the most effective delivery routes for drivers, considering factors like traffic, weather, and package volume?

    case studyhard
  • 4

    Discuss your approach to maintaining quality control throughout the fulfillment process, from order placement to delivery.

    strategymedium
  • 5

    How would you go about training and onboarding new employees to efficiently perform their roles within a fast-paced warehouse setting?

    executionmedium

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