Community Engagement Manager, AWS InCommunities, AWS InCommunities
Required skills
- Community Engagement Manager
- AWS InCommunities
- Data Center Infrastructure
- external issues management
- community relations
- partner organizations
- key stakeholders
- community needs
- impactful outcomes
- community issues management
Nice to have
- sales operations processes
- sales tech requirements
- Salesforce
Role summary
AWS is seeking a Community Engagement Manager for its InCommunities team in Columbus, Ohio. This strategic role focuses on leading community-first initiatives to enhance brand reputation and drive positive impact, particularly around Data Center Infrastructure. The manager will serve as a subject matter expert in external issues management and community relations, identifying and collaborating with stakeholders to understand community needs and build relationships. Key responsibilities include developing and executing community engagement plans, designing signature events, setting the vision for sustainable initiatives, managing internal/external communications, and acting as a point of contact for community issues. The role also involves leading community assessments for new sites, mitigating risks, and reporting on the quantified impact of engagement programs. Collaboration with cross-functional teams like engineering, operations, and public relations is essential, with an expectation of being physically present and hands-on in the community.
As a Community Engagement Manager, you will:
Serve as the subject matter expert on external issues management and community relations around Data Center Infrastructure. You will identify and collaborate with partner organizations and key stakeholders to understand community needs, build relationships, and drive impactful outcomes. You will own the region's community issues management and lead the identification and deployment of programs designed to deliver sustaining and lasting impact in the communities where we live and work. The AWS InCommunities team launches long-term, innovative programs that drive lasting impact in regions around the world. We are obsessed with being good neighbors — we start with the community and work backwards to represent infrastructure communities inside AWS.
Key job responsibilities
- Lead strategy development and execute community engagement plans for major development projects across the region.
- Design and execute signature events and programs.
- Set the vision for sustainable community engagement initiatives across the region and manage these with attention to detail and a high bar for quality.
- Own internal and external communications for community engagement programs. Represent AWS Infrastructure publicly with internal and external stakeholders. Leverage multiple communications channels to drive employee awareness and involvement in community engagement initiatives.
- Act as the point of contact for community-centric issues and concerns. Proactively identify and address internal and external issues that pose reputational risk to AWS and business objectives.
- Lead community assessments for new sites in the region. Identify potential community-related risks and develop proactive engagement plans to mitigate them. Think strategically to scale InCommunities programming as the AWS business grows.
- Capture and report data that demonstrates community engagement's quantified and qualified impact on AWS Infrastructure, its employees, and the community. Communicate these results internally and externally.
- Partner with cross-functional teams — engineering, operations, real estate, energy, water, sustainability, construction, legal, public policy, and public relations to deliver results.
- Be physically present in the community. Roll up sleeves and get work done on the ground when required. Basic Qualifications: - 5+ years of business development, partnership management, or sourcing new business experience
- 5+ years of professional or military experience
- 7+ years of sales, inside sales, or business development experience
- Experience building and hiring a sales team Preferred Qualifications: - Experience developing efficient and scalable sales operations processes
- Experience defining sales tech requirements for a CRM such as Salesforce
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, OH, COLUMBUS - 158,100.00 - 213,800.00 USD annually
