Area Manager II

Ocala, FLOnsiteFull TimeManager / Head$70,000–$90,900 /yrPosted 1 month agoVisa sponsorship available

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

employee management
performance management
safety
quality
productivity
customer delivery
flexible schedule
weekends
overnight shifts
49 pounds

Nice to have

performance metrics
process improvement
lean techniques

Role summary

Worldwide Operations is seeking motivated, customer-focused Area Managers to lead teams of hourly employees in delivering millions of packages daily. This role involves ensuring safety, quality, attendance, and performance standards are met, while also managing customer delivery promises. Responsibilities include supporting and mentoring the team, collaborating with support functions like HR and Loss Prevention, and working flexible schedules including weekends and overnights. Physical requirements include lifting up to 49 pounds, standing/walking for up to 12 hours, and performing physical tasks like pushing, pulling, squatting, bending, reaching, and climbing stairs. The work environment may have variable noise levels and temperatures.

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Key job responsibilities
- Support, mentor, and motivate your team
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
- Work a flexible schedule (weekends and/or overnight shifts) Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, FL, Ocala - 70,000.00 - 90,900.00 USD annually

Sample Amazon interview questions

1
Explain how you would use data analysis to identify areas of improvement within a warehouse environment.
metrics analyticsmedium
2
What strategies would you employ to maintain workplace safety standards among warehouse associates?
strategymedium
3
How would you determine the most effective delivery routes for drivers, considering factors like traffic, weather, and package volume?
case studyhard
4
Discuss your approach to maintaining quality control throughout the fulfillment process, from order placement to delivery.
strategymedium
5
How would you go about training and onboarding new employees to efficiently perform their roles within a fast-paced warehouse setting?
executionmedium

Get started to unlock a personalized interview prep pack for this role.

Ready to apply?

You'll be redirected to Amazon's application page.