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E-commerce

Senior Program Manager, Trailer Performance, Middle Mile Fleet Management

Tempe, AZOnsiteFull TimeSenior$104,100–$160,000 /yrPosted 2 months agoVisa sponsorship available

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Required skills

  • Middle Mile Fleet Management
  • trailer uptime
  • program strategy
  • senior leadership
  • cost optimization
  • vendor pricing agreements
  • spend efficiency
  • ambiguous problems
  • strategic thinking
  • methodical execution

Nice to have

  • process improvements
  • upskilling
  • apprenticeship
  • workforce development
  • forecasting workforce needs
  • AI tools

Role summary

Amazon's Middle Mile is seeking a Senior Program Manager to own and manage trailer uptime across the fleet. This role involves cross-functional collaboration to drive continuous improvements, cost optimization, and vendor agreement management. The ideal candidate will be detail-oriented, technically skilled, innovative, and possess strong program management, data analysis, and stakeholder management capabilities. They should be comfortable navigating ambiguity and working autonomously in a fast-paced environment. Preferred qualifications include experience in process improvement, workforce development programs, and knowledge of AI tools.

Do you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? What if you could use your creativity to change the direction of the entire transportation and delivery sector to raise the bar on customer experience? Would you like to participate in ground breaking initiatives related to Transportation? Then, this is the role for you...

Amazon's Middle Mile is looking for a detail-oriented, technically skilled, innovative, hands-on, and customer-obsessed Sr. Program Manager. In this role, you own and manage overall trailer uptime across the Middle Mile fleet, working cross-functionally to drive continuous improvements that keep trailers available and reliable. The ideal candidate will have demonstrated experience partnering with technical teams, managing stakeholders and customers, managing multiple priorities and deadlines, and delivering strong results. They will be responsible for developing and executing cost optimization initiatives, managing pricing agreements with vendors, and driving spend efficiency across Amazon Middle Mile Fleet. This person must have a high degree of autonomy with the ability to navigate ambiguous problems, develop solutions, and drive projects forward with minimal guidance. They must be able to think strategically, yet execute methodically to deliver to the highest standards. This person has excellent written and verbal communication skills, with the aptitude to present complex information in a clear and concise manner to varied audiences. They will have a strong entrepreneurial orientation and willingness to roll up your sleeves and do whatever is necessary in a start-up like environment.

Basic Qualifications: - 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications: - 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Knowledge of general AI tools
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, AZ, Tempe - 115,600.00 - 160,000.00 USD annually
USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Sample Amazon interview questions

  • 1

    Explain how you would use data analysis to identify areas of improvement within a warehouse environment.

    metrics analyticsmedium
  • 2

    What strategies would you employ to maintain workplace safety standards among warehouse associates?

    strategymedium
  • 3

    How would you determine the most effective delivery routes for drivers, considering factors like traffic, weather, and package volume?

    case studyhard
  • 4

    Discuss your approach to maintaining quality control throughout the fulfillment process, from order placement to delivery.

    strategymedium
  • 5

    How would you go about training and onboarding new employees to efficiently perform their roles within a fast-paced warehouse setting?

    executionmedium

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