
Health Solutions, Program Manager, Health Solution Team
Required skills
- program management
- project management
- process improvement
- data-driven metrics
- regulatory requirements
- WHS
- SQL
- Excel
- Pivot Tables
- VLookUps
Nice to have
- senior leadership communication
- complex problem solving
- tight schedule environment
- BI tools
- dashboards
Role summary
The Health Solutions Program Manager will drive operational excellence and strategic compliance for the Health Solution Team (HST) within Global Medical & Health (GMH). This role involves leading cross-functional programs across multiple countries, developing scalable compliance solutions, and ensuring regulatory adherence through data-driven strategies. Responsibilities include strategic planning, compliance strategy development, WHS regulatory research and data analytics, driving health initiatives, partnering with stakeholders, managing vendor relationships, and optimizing operational procedures. The role requires strong program management, process improvement, WHS knowledge, data analysis skills (SQL, Excel), and stakeholder management.
Key job responsibilities
• Lead strategic planning with business unit leadership teams to align GMH goals with operational priorities, track program effectiveness through data-driven metrics, and implement continuous improvements across multiple teams
• Develop end-to-end compliance strategies and solutions that optimize HST program costs while improving regulatory adherence, making trade-offs between short and long-term organizational needs
• Conduct WHS regulatory research and data analytics, translating complex findings into executive-level narratives and white papers that meet Amazon's technical writing standards and drive decision-making
• Drive enterprise-wide health initiatives by identifying synergies across business units, documenting key learnings, and scaling successful pilot programs to broader implementation
• Partner with cross-functional stakeholders including WHS, BI teams, and business unit leaders to design and deliver Health Solution programs that meet compliance requirements and operational goals
• Develop and maintain strategic vendor relationships that support GMH mission objectives, managing expectations and negotiating priorities to clarify success criteria
• Develop and optimize operational excellence procedures for compliance tracking and HST programs, leveraging BI partnership for dashboard development and data integration
• Maintain working knowledge of Business Intelligence tools and collaborate with BI teams to create scalable mechanisms for program monitoring and reporting
About the team
The Global Medical & Health (GMH) organization comprises three teams: the Global Medical Team (GMT), Health Solutions Team (HST), and Health Data Strategy. This role supports the Health Solutions Team in driving WHS compliance and operational excellence across Global sites. Basic Qualifications: - 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- 3+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience
- Experience working cross functionally with tech and non-tech teams
- Experience in workplace health & safety (WHS) related field Preferred Qualifications: - 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Experience in complex problem solving, and working in a tight schedule environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually
Sample Amazon interview questions
- 1
Explain how you would use data analysis to identify areas of improvement within a warehouse environment.
metrics analyticsmedium - 2
What strategies would you employ to maintain workplace safety standards among warehouse associates?
strategymedium - 3
How would you determine the most effective delivery routes for drivers, considering factors like traffic, weather, and package volume?
case studyhard - 4
Discuss your approach to maintaining quality control throughout the fulfillment process, from order placement to delivery.
strategymedium - 5
How would you go about training and onboarding new employees to efficiently perform their roles within a fast-paced warehouse setting?
executionmedium
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