
Site Leader, AGL NAGFC
Required skills
- AGL
- NAGFC
- Multi-Site Leaders
- budgetary
- people development
- operations objectives
- performance objectives
- leadership bench strength
- nimble
- high judgment
Nice to have
- Master’s degree
- changing priorities
- good judgment
- stressful situation
- long-term career development
- assignments in multiple buildings
Role summary
Amazon Grocery Logistics (AGL) is seeking a Site Leader for its NAGFC facility. This role is responsible for all budgetary, people development, and operations objectives across multiple facilities. The leader will manage and lead teams, coach for performance, and build leadership bench strength. Key responsibilities include driving quality and process improvement initiatives, ensuring safety, quality, and customer experience, and holding leaders accountable. The role requires a strong understanding of logistics workflows (first mile, middle mile, last mile) and the ability to make quick decisions in ambiguous situations. Physical requirements include lifting up to 49 pounds and standing/walking for extended periods. The position requires 7+ years of direct management experience in a logistics or similar environment and familiarity with Lean methodologies and the full staffing lifecycle. Travel of up to 50% is expected.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Amazon Grocery Logistics (AGL) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience.
Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of their facilities.
• Measures performance, provides feedback, and holds leaders accountable for their performance and the performance of their departments.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Ops Integration, Loss Prevention, Safety and other leaders) to build and secure support and resources for projects and initiatives.
Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Must be able to stand/walk for up to 10-12 hours, walking in the facility and around area with great frequency; some facilities are over a quarter mile in length
• Should be able to work in environments with variable noise levels, lighting conditions and temperature variation, including chilled and frozen spaces with great frequency
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
• Ability to travel 50% of the time
Basic Qualifications: - Bachelor's degree or equivalent, or 2+ years of equivalent experience
- 7+ years of direct management experience, including a salaried workforce, in a manufacturing, production, distribution, or logistics environment
- Prior experience with performance metrics, process improvement, and Lean methodologies
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
- Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays Preferred Qualifications: - Degree in Engineering, Operations or related technical field; MBA or Master’s degree preferred
- Ability to handle changing priorities and use good judgment in stressful situation
- Interest in long-term career development through assignments in multiple buildings across the nation
- Experience with a contingent workforce during peak seasons
- Ability to organize and manage multiple tasks simultaneously
- Excellent written and verbal communication skills complemented with the ability to problem solve independently
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MN, Minneapolis - 135,000.00 - 182,700.00 USD annually
Sample Amazon interview questions
- 1
Explain how you would use data analysis to identify areas of improvement within a warehouse environment.
metrics analyticsmedium - 2
What strategies would you employ to maintain workplace safety standards among warehouse associates?
strategymedium - 3
How would you determine the most effective delivery routes for drivers, considering factors like traffic, weather, and package volume?
case studyhard - 4
Discuss your approach to maintaining quality control throughout the fulfillment process, from order placement to delivery.
strategymedium - 5
How would you go about training and onboarding new employees to efficiently perform their roles within a fast-paced warehouse setting?
executionmedium
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