
Transportation Area Manager
Required skills
- performance management
- employee management
- safety programs
- OSHA compliance
- quality metrics
- customer experience metrics
- root cause analysis
- standard work
- team leadership
- process improvement initiatives
Nice to have
- performance metrics
- process improvement
- lean techniques
- Lean process
- Kaizen
- Six Sigma
Role summary
Amazon is seeking Transportation Area Managers to manage departments focused on safety, quality, customer experience, and productivity. Responsibilities include collaborating on metrics, streamlining logistics, ensuring safety compliance, and leading process improvement initiatives. The role involves managing a team of Transportation Associates, supporting, mentoring, and motivating them, and ensuring they have the training and support needed to meet delivery promises. This position requires employee and performance management experience and offers a challenging and inclusive work environment with competitive compensation and benefits.
Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include:
• Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas
• Streamline logistics in the operation through the implementation of standard work and team leadership
• Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates
• Proactively identify and lead process improvement initiatives and Lean tools
Supervisory Responsibilities:
You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. Support, mentor, and motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery promises. In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today.
Amazon offers competitive packages, growth potential and a challenging and inclusive work environment.
Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 20+ employees
- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
- Excellent customer service, communication, and interpersonal skills
- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, OR, Salem - 70,000.00 - 90,900.00 USD annually
Sample Amazon interview questions
- 1
Explain how you would use data analysis to identify areas of improvement within a warehouse environment.
metrics analyticsmedium - 2
What strategies would you employ to maintain workplace safety standards among warehouse associates?
strategymedium - 3
How would you determine the most effective delivery routes for drivers, considering factors like traffic, weather, and package volume?
case studyhard - 4
Discuss your approach to maintaining quality control throughout the fulfillment process, from order placement to delivery.
strategymedium - 5
How would you go about training and onboarding new employees to efficiently perform their roles within a fast-paced warehouse setting?
executionmedium
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