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E-commerce

Process Assistant, RSR

Hayden, COOnsiteFull TimeSenior$25–$25 /hrPosted 1 month agoVisa sponsorship available

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Required skills

  • Microsoft Office
  • flexible schedule
  • weekends
  • nights
  • holidays
  • stand
  • walk
  • 12 hours shifts
  • push
  • pull

Nice to have

  • Associate's Degree
  • Amazon experience
  • OPEX tools
  • OPEX techniques
  • analytical skills
  • effective communication

Role summary

Amazon is seeking a Process Assistant for its Rural Super Rural (RSR) team, focused on optimizing logistics and customer experiences in remote areas. This full-time, permanent role involves managing daily labor allocation, leading team meetings, tracking performance metrics, and providing coaching to delivery associates. The position requires 1+ years of Microsoft Office experience and the ability to work a flexible schedule, including nights and weekends, with physical demands such as lifting up to 49 pounds and standing for up to 12 hours. Preferred qualifications include an Associate's or Bachelor's degree, prior Amazon experience, and skills in problem-solving, analysis, communication, and team leadership. The role offers a comprehensive training program and a competitive hourly wage.

Application deadline: Applications will be accepted on an ongoing basis

This position qualifies for a $15,000 internal launch bonus.
Eligibility Requirements: Candidates are eligible to receive one Launch Bonus per calendar year. The candidate’s current site must be 50 miles or more from the respective launch site. Candidates who have already received a launch bonus within a calendar year and/or whose site is less than 50 miles from the respective launch site are ineligible to receive a launch bonus. Bonus Payments are payable in accordance with the Company’s standard payroll practice and subject to applicable withholding taxes.

Training Information
This is a full-time, permanent position. As part of your onboarding, you'll participate in a comprehensive 5-week paid training program at one of our operating sites, which may be located 50+ miles from your permanent work location. All travel accommodations for training will be booked and paid for by Amazon

Elevate Customer Experiences in Rural Delivery Operations
Are you passionate about transforming logistics and creating seamless delivery experiences in remote areas? Join our Rural Super Rural (RSR) team and become a critical driver of Amazon's customer-centric mission, helping us deliver smiles to customers in the most challenging locations.

A Day in the Life
Your day will be dynamic and impactful, focusing on optimizing operational efficiency and supporting our dedicated delivery associates. You'll collaborate closely with team members, ensuring smooth workflow, maintaining high performance standards, and creating an environment where every team member can excel.

About the Team
Our Rural Super Rural (RSR) team is a passionate group dedicated to pushing the boundaries of delivery innovation. We're not just delivering packages; we're connecting communities and creating meaningful customer experiences. Our team thrives on collaboration, continuous improvement, and the challenge of serving customers in remote locations.

Key Job Responsibilities
• Manage daily labor allocation, lead team meetings, and assign job duties with precision and empathy
• Track performance metrics, verify standard operating procedures, and participate in continuous improvement initiatives
• Provide constructive feedback, coach team members on safety protocols, and facilitate professional growth
• Oversee work area cleanliness, equipment readiness, and proactively address potential safety concerns
• Provide backup support for area managers and maintain comprehensive understanding of workflow dynamics

Basic Qualifications: - 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required Preferred Qualifications: - Associate’s or Bachelor’s Degree, and/or prior Amazon experience
- Awareness and willingness to use OPEX tools and techniques
- Demonstrates problem solving and analytical skills
- Ability to communicate effectively (written and verbal) across various levels of an organization
- History of meeting/exceeding departmental goals
- Experience leading teams
- Capable of providing direction to team members using independent judgment
- Organization and time management skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.



USA, CO, Hayden - 25.25 - 25.25 USD hourly

Sample Amazon interview questions

  • 1

    Explain how you would use data analysis to identify areas of improvement within a warehouse environment.

    metrics analyticsmedium
  • 2

    What strategies would you employ to maintain workplace safety standards among warehouse associates?

    strategymedium
  • 3

    How would you determine the most effective delivery routes for drivers, considering factors like traffic, weather, and package volume?

    case studyhard
  • 4

    Discuss your approach to maintaining quality control throughout the fulfillment process, from order placement to delivery.

    strategymedium
  • 5

    How would you go about training and onboarding new employees to efficiently perform their roles within a fast-paced warehouse setting?

    executionmedium

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