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E-commerce

Operations Manager, Amazon Transportation Services

Tempe, AZOnsiteFull TimeEntry-level (exp-based)$91,000–$136,500 /yrPosted 2 months agoVisa sponsorship available

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Required skills

  • Employee Management
  • Performance Management
  • KPI Reporting
  • Program Management
  • Cross-functional Coordination
  • Stakeholder Management
  • Executive Presentation
  • Process Development
  • Scalable Solutions

Nice to have

  • Process Improvement
  • Lean Techniques
  • Performance Metrics

Role summary

Amazon Transportation Services is seeking an Operations Manager to lead new and existing programs, delivering critical projects and goals across multiple organizations. This role involves working with external providers, customers, and partner teams to develop scalable solutions and implementing KPI reporting to drive business decisions. The ideal candidate will have strong employee and performance management experience, along with skills in cross-team coordination, project management, and executive presentations. A Bachelor's degree or equivalent experience is required, with preferred qualifications in process improvement and lean techniques.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for Managers with a strong delivery record, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes.
Cross-team coordination, project management and executive presentation skills are essential.

Key job responsibilities
Responsibilities include but are not limited to:
- Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations
- Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions
- Work with program managers and business leaders to communicate and impact critical business initiatives
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions Basic Qualifications: - 3+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Bachelor's degree or equivalent, or 5+ years of Amazon (blue badge/FTE) experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, AZ, Tempe - 91,000.00 - 136,500.00 USD annually

Sample Amazon interview questions

  • 1

    Explain how you would use data analysis to identify areas of improvement within a warehouse environment.

    metrics analyticsmedium
  • 2

    What strategies would you employ to maintain workplace safety standards among warehouse associates?

    strategymedium
  • 3

    How would you determine the most effective delivery routes for drivers, considering factors like traffic, weather, and package volume?

    case studyhard
  • 4

    Discuss your approach to maintaining quality control throughout the fulfillment process, from order placement to delivery.

    strategymedium
  • 5

    How would you go about training and onboarding new employees to efficiently perform their roles within a fast-paced warehouse setting?

    executionmedium

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