
Sr. Program Mgr, Business Ops, Amazon Leo Security Assurance
Required skills
- program management
- business operations
- security assurance
- data and metrics
- senior leadership
- WBR
- MBR
- QBR
- annual goals
- operational planning
Nice to have
- process improvements
- business
- human resources
- adult education
- organizational development
- instructional design
Role summary
Amazon Leo is seeking a Senior Program Manager for Business Operations within the Security Assurance team. This role will oversee business rhythms, communication processes, and leadership updates for multiple leaders and projects focused on increasing global broadband access via LEO satellites. Responsibilities include defining and tracking program documentation, driving P0 metrics, managing goal setting, and owning operational planning with cross-functional partners like Finance and Security. The role also supports team effectiveness initiatives such as wiki creation and hiring strategy. The ideal candidate will have 5+ years of program management experience, proficiency in using data for improvements, and experience owning program strategy and delivery.
In this role you will be responsible for the Business Operations of the Amazon Leo Security Assurance team, covering multiple leaders, projects, and goals. You will be responsible for business rhythms, communication processes, and coordinating updates to leadership on key programs and projects. You will work with managers and stakeholders across the org to define goals, track progress, and work with partners across the company to communicate priorities and escalate issues. You will be responsible for defining, tracking, and driving execution of program documentation and communication deliverables (i.e. the non-engineering artifacts).
Key job responsibilities
You will own the mechanisms for the ALSA team, including those that feed into leadership reviews for Amazon Specialized Business Security and Amazon Compliance, Assurance, and Privacy Services.
You will help drive and standardize P0 metrics across the org, as well as WBR, MBR and QBR reporting.
You will help own tracking annual goals, as well as the goals setting process.
You will be the owner of our operational planning creation and review process, which includes workback plans and collaboration with key partners such as Finance and Security teams.
You will support other key team efforts, including wiki creation, location and hiring strategy, and organizational effectiveness.
About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores Basic Qualifications: - 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications: - 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Knowledge of general AI tools
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually
Sample Amazon interview questions
- 1
Explain how you would use data analysis to identify areas of improvement within a warehouse environment.
metrics analyticsmedium - 2
What strategies would you employ to maintain workplace safety standards among warehouse associates?
strategymedium - 3
How would you determine the most effective delivery routes for drivers, considering factors like traffic, weather, and package volume?
case studyhard - 4
Discuss your approach to maintaining quality control throughout the fulfillment process, from order placement to delivery.
strategymedium - 5
How would you go about training and onboarding new employees to efficiently perform their roles within a fast-paced warehouse setting?
executionmedium
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