AMERICAN DENTAL NETWORK Verified
Healthcare, Dental Insurance, Managed Care
Dental Insurance & Claims Coordinator
Fishers, INOnsiteFull Time$18–$27 /hrPosted 1 month ago
Required skills
- insurance claim
- insurance verification
- claim follow-up
- denials
- rejections
- underpayment
- carrier portals
- EOB
- claim submission
- Denticon
Nice to have
- DentalXChange
Role summary
American Dental Network is seeking an experienced Dental Insurance Coordinator to manage claim follow-up and insurance verification across their 6 locations. The role involves processing claims, handling denials, navigating carrier portals, training staff, and managing insurance setup in Denticon. Experience with major dental carriers, Medicare, Medicaid, and platforms like AirPay and DentalXChange is required or preferred. This position offers a key role in a growing DSO, supporting multiple offices and setting insurance standards.
Benefits:
American Dental Network is growing, and we need an experienced Dental Insurance Coordinator to lead claim follow-up and insurance verification across all 6 of our locations. If you speak fluent "EOB," get a little thrill from a perfectly clean claim, and love helping teammates level up their skills, this is your chance to make a real impact.
What You'll Do
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
American Dental Network is growing, and we need an experienced Dental Insurance Coordinator to lead claim follow-up and insurance verification across all 6 of our locations. If you speak fluent "EOB," get a little thrill from a perfectly clean claim, and love helping teammates level up their skills, this is your chance to make a real impact.
What You'll Do
- Own claim follow-up for all 6 offices: work the aging reports, chase down denials and rejections, and recover every underpayment
- Lead our insurance verification process and train new hires on our systems and protocols
- Submit clean claims that keep rejections and resubmissions to a minimum
- Dig into denials, spot discrepancies, and figure out exactly what went wrong
- Navigate carrier portals like a pro to check claim status, benefits, and payment details
- Coach our front office teams on verification, claim submission, and insurance best practices
- Break down insurance coverage in plain language for both team members and patients
- Be the go-to insurance expert for our entire organization
- Support credentialing and re-credentialing for our providers
- Run our AI-powered verification platform, AirPay
- Help manage insurance setup in Denticon, including maintaining and mapping fee schedules and creating insurance carriers
- Proven experience as a Dental Insurance Coordinator or in dental billing
- Deep knowledge of major dental carriers, including Medicare and Medicaid
- Confidence reading EOBs and working insurance portals
- A track record of clean, successful claim submissions
- A knack for training and supporting people across multiple locations
- A sharp eye for detail (nothing slips past you!)
- Self-motivation and the ability to juggle priorities independently
- Strong, friendly communication skills
- Bonus points for experience with DentalXChange and AirPay
- Join a growing, privately owned DSO where there's real room to grow with us
- Play a key role supporting 6 offices and help shape how we handle insurance from the ground up
- Your expertise won't just be valued, it'll set the standard
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