Office Administrator

The Office Coordinator will provide high-level administrative support to the Corporate Secretary and Chief Governance Officer of American Express and will support the broader Corporate Secretary’s Office (CSO). This role is integral to the effective functioning of the CSO and its interaction with the Board of Directors, Board-level Committees, senior management, and key external stakeholders. The ideal candidate is a seasoned, highly professional executive assistant who is proactive, detail-oriented, and adept at anticipating the needs of the Corporate Secretary and a fast-paced governance function. Success in this role requires accuracy, sound judgment, discretion, flexibility, and the ability to manage multiple priorities in a complex, dynamic environment. Strong communication skills, a collaborative mindset, and the ability to build trusted relationships across the enterprise are essential. This position offers a unique opportunity to work closely with senior leadership and a wide range of internal partners across American Express.

Minimum Qualification:

- Proven experience (at least 7 years) working in a fast-paced, complex, and dynamic environment with executives
- Exceptional organizational, administrative, and interpersonal skills, with demonstrated ability to exercise sound judgment when interacting with senior leaders and key stakeholders
- Strong attention to detail with a consistent track record of timely follow-up and execution
- Excellent written, verbal and listening communication skills, with a positive solution-oriented approach
- High level of integrity and discretion, with the ability to handle confidential and sensitive information appropriately
- Ability to prioritize competing demands with minimal guidance and proactively identify and resolve issues
- Advanced calendar management expertise and working knowledge of administrative systems and processes (e.g., purchasing, travel, expense management, etc.)
- Proficiency in Microsoft Outlook and Microsoft Office, including Word, Excel and PowerPoint
Demonstrated ability to anticipate stakeholder needs and respond with efficiency and professionalism.

Preferred Qualification:

• Prior experience supporting a Corporate Secretary’s Office or governance-focused team
• Experience working with a secure Board portal, particularly BoardVantage
• Intellectual curiosity and comfort navigating ambiguity in a complex organizational environment
• Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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