Automotive General Service Lube Technician
Required skills
- Lube Technician
- Automotive
- service
- customer service
- data input
- safety rules
- English
- training course
Nice to have
- previous automotive experience
- differential pump
- transmission fluid exchange machine
Role summary
The Automotive General Service Lube Technician provides essential vehicle maintenance services, including fluid and filter changes, tire air pressure checks, and specialized services like transmission and radiator work. This role involves direct customer interaction, explaining services, accepting payments, and accurately inputting customer and maintenance data into a computer system. The technician is also responsible for maintaining a clean and safe work environment, adhering to safety regulations, and performing duties as assigned. This is a full-time, onsite position reporting to the Manager and Assistant Manager, with no direct supervisory responsibilities.
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Essential Job Functions:
- Provide service to customer vehicles, including checking and changing fluids and filters, airing tires; provide specialized service including but not limited to transmission, differential and radiator services; input customer and maintenance information into computer; explain service to customers and accept payment for services.
- Input customer and maintenance information into computer.
- Provide prompt and courteous customer service; explain service provided, recommend services and answer questions.
- Accept payment for services.
- Maintain clean facilities (work area, grounds, restrooms, customer area, etc.) including sweeping, mopping and emptying trash.
- Observe and comply with safety rules and regulations.
- Perform related duties as assigned.
Knowledge, Skills and Abilities:
To successfully perform the essential functions of the position, the employee must be able to read and write English and successfully complete the Lube Technician training course. Previous automotive experience is helpful. Equipment operation includes overhead and floor mounted oil and grease guns, differential pump, transmission fluid exchange machine and calculator. The employee must be able to reach four feet in height overhead, some bending, stretching and use stairs is used constantly. The employee must be able to communicate effectively with customers and co-workers and respond to communication calls from co-workers. Mobility is required.
Scope of Position: This is a full-time position. The position reports to the Manager and Assistant Manager and has no direct supervisory responsibilities. This position receives daily assignments from the Manager and Assistant Manager and will rotate through all Lube Technician duties (Upper Bay and Lower Bay, Greeter and Cashier).
Working Conditions: This position works in a garage environment 100% of the time. Exposure to heavy equipment, slick surfaces and hot-cold temperatures.
Major Accountabilities:
1) Timeliness and quality of service provided.
2) Accurate and timely data input in computer.
3) Prompt and courteous customer service.
4) Clean and safe work area.
5) Safe work habits.
6) Clean and proper uniform usage, good hygiene.
7) Effective employee relations.
hourly pay $17.50+ depending on experience
Further questions about the job? Email us at: hr@msauto.com
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