Adoption and Resource Consultant, Part-time
Required skills
- customer service
- animal behavior
- animal illnesses
- animal body language
- Fear Free methods
- interpersonal communication
- multitask
- adapt quickly
- organized
- reliable transportation
Nice to have
- public-facing role
Role summary
Anderson Humane is seeking a part-time Adoption and Resource Consultant to guide potential adopters through the process, match families with animals, and support the animals in their care. Responsibilities include welcoming visitors, counseling adopters on pet ownership and behavior using Fear Free methods, and maintaining accurate records. The role requires at least 1-2 years of customer service experience, knowledge of animal behavior, and strong interpersonal communication skills. This is a physically active, public-facing role with a flexible schedule, including weekends and evenings.
At Anderson Humane, every adoption begins with a conversation, a connection, and the hope of a new beginning. Our Adoption & Resource Consultants are the first friendly faces people meet when they walk through our doors, and the ones who help animals feel safe, seen, and ready for their next chapter. You’ll confidently guide adopters through the adoption process, create meaningful matches, and support the animals in our care.
What You’ll Do
- Welcome and assist visitors, responding to all requests with warmth and professionalism.
- Coordinate family and animal matches through thoughtful conversations and first introductions.
- Counsel adopters on pet ownership, animal behavior, Fear Free handling, and successful transitions into the home.
- Provide animals with a clean living space, physical activity, and mental enrichment using Fear Free methods daily.
- Maintain accurate animal, financial, and adopter records.
What you bring
- At least 1 – 2 years of professional customer service experience.
- Genuine enjoyment working in a highly visible, public-facing role.
- Working knowledge of domestic animal behavior, illnesses, and body language.
- Compassionate and clear interpersonal communication skills.
- Ability to multitask, adapt quickly, and stay organized in a fast-paced environment.
- Reliable transportation.
What to expect
- A flexible schedule, including weekday mornings, afternoons, and evenings, as well as nights, weekends, and non-standard hours as needed.
- Physically active, hands-on work, indoors and outdoors throughout the day.
- Regular interactions with animals of varying species and temperaments.
- Shared workspaces and a collaborative culture.
What you’ll love
- Compensation of $16.00 per hour.
- Immediate accrual of Paid Time Off hours.
- Saving for retirement with our 401(k) program.
- Our Employee Assistance Program services to help you manage life’s curveballs.
- An Adoption Discount because love at first sight happens a lot around here.
- Being part of the moment when an animal and family finally find each other.
Anderson Humane. Your contributions matter. Adoption & Resource Consultant
