Anthropologie Weddings Senior Stylist
Required skills
- customer centric
- selling
- service
- styling
- outfitting
- clienteling
- upselling
- team player
- flexible hours
- nights
Role summary
Anthropologie Weddings is seeking a Senior Stylist in New York City to drive sales and foster a customer-centric environment. This role involves supporting leadership in daily operations, acting as a brand ambassador, and providing expert styling and outfitting recommendations. The Senior Stylist will lead by example in sales and service, utilize technology to enhance the client experience, and mentor associate and stylist teams. Responsibilities include maintaining store visual standards, identifying business opportunities, and ensuring operational efficiency. This position requires a team player with customer service and clienteling experience, and the ability to work flexible hours.
Location
This position is located at 195 Broadway, New York, New York, 10007 United States
Role Summary
The Anthropologie Weddings Senior Stylist contributes to driving sales and a customer centric environment by supporting the leadership team in selling, service, and daily procedures. They are an expert in the stores operating procedures and contribute mentorship to the associate and stylist team.
Role Responsibilities
Customer Experience
- Acts as a brand representative reflective of the company values; partners with the leadership team on the creation of an engaging experience that appeals to the Anthropologie Weddings customer
- Leads by example in upholding a selling culture that demonstrates extraordinary service by providing individual attention through styling and outfitting recommendations; demonstrates strong conversion skills to achieve company goals
- Utilizes technology to provide a frictionless client experience and transact in the moment by upselling or sharing product not available in store; supports associate and stylist education, clienteling, and brand focuses through the use of technology
Leadership + Team Management
- Inspires the team through creativity, outfitting, and shared fate; drives the store by being positive, confident, respectful, and helpful to others
- Actively participates in managing the store environment and customer experience by setting the tone, management of the daily zone, and driving sales
- Partners with the Anthropologie Weddings leadership team to mentor service and selling strategies to impact individual and monthly goals
Visual +Business Operations
- Assists store leaders in maintaining a visually compelling store that is neat, clean and organized; supports weekly store objectives relating to customer service, outfitting, or styling
- Assesses Anthropologie Weddings styling expectations looking for business driving opportunities for the store; takes smart risks with measurable results to maximize sales and impact customer experience
- Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
- Partners with Anthropologie Weddings leadership team to maintain communication and teamwork on completing store objectives
- Provides store and departmental insight related to the customer experience and communicates to Anthropologie Weddings leadership team; participates in district forums when applicable
- Fosters ongoing relationships with clients through outreach and networking, appointment generation, service follow-up, and engagement through store events
- Assists team in their growth and when problem solving; supports new hire onboarding in their orientation and styling development
Role Qualifications
- Anthro and Anthro Weddings brand fan
- Experience in customer service and clienteling
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
Pay Range
Starting from USD $24.30/Hr.US EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
