
Manager, Visual Merchandising Programs
Required skills
- retail
- merchandising
- program management
- team leadership
- visual elements
- product launches
- global retail stores
- customer journey
- store operations
- Apple Retail
Nice to have
- people development
- influence
- process development
- project management
- strategic thinking
- innovation
Role summary
Apple's Retail Engagement, Marketing and Merchandising (REMM) team is seeking a Manager, Visual Merchandising Programs (VMP) to lead a team of producers responsible for in-store visual elements for global product launches and campaigns. This role requires expertise in retail, merchandising, and program management, with a focus on developing and implementing visual strategies across windows, fixtures, and displays. The manager will partner with various Apple teams to align global strategies, drive customer experiences, and ensure worldwide feasibility by understanding the customer journey and store operations. The role also involves coaching and developing a team, setting goals, and fostering collaboration to achieve business objectives.
Description
The Manager, Visual Merchandising Programs supports our Retail Merchandising and Marketing strategy through the creation, development, and in-store implementation of visual elements across all stores. The role ensures worldwide feasibility, through a deep understanding of our customer journey, store operations, and unique store requirements. Develop and coach a passionate and focused WW team. Set goals for workflow, model collaboration across groups, and develop organizational capability. Identify and communicate key priorities and responsibilities to generate drive for results, teamwork and achieving business goals. Provide direct reports and partners with recognition, feedback and development opportunities, building effective teams. Challenge and empower team members to achieve business and customer objectives. Communicate inspired team vision and purpose. Understand Retail’s strategy and engage in conceptualization and planning of initiatives to shape their execution. Lead partnership and create efficiencies with existing processes, improving implementation in stores, as well as cross-functional work streams across Retail and Apple, Inc., including Product Marketing, Industrial Design, Hardware Engineering (REPD), Marcom, Places, REMM, and Store Operations.
Minimum Qualifications
10+ years of progressive experience in retail, merchandising, program management or other related fields. 3-5 years experience leading teams, either through direct people management or leading large cross-functional initiatives. Bachelor's degree (Business, Marketing, or related degrees preferred) or industry equivalent experience.
Preferred Qualifications
Identify talent and build effective teams with a focus of people development. Ability to collaborate, build rapport, credibility, and influence across multiple teams and stakeholders to align objectives and get results. Experience with process development, project management, problem solving & strategic thinking. Drive for innovation and experience leading strategic planning and project management initiatives. Supply Chain Management, vendor management or creative/product development experience. Ability to thrive in an ambiguous, fast-paced environment, with the ability to flex from high-level strategy to fine attention to detail. Excellent written, verbal, and presentation skills and can communicate effectively with a broad range of collaborators, including senior leadership.
Sample Apple interview questions
- 1
Architect a big data ingestion system focusing entirely on reliability and backpressure management during unpredictable traffic events.
system designmedium - 2
Break down the system design for a global digital learning environment including video hosting and user progress tracking.
system designmedium - 3
How do you architect a risk system that dynamically shifts its strictness based on the merchants tolerance for fraud?
system designmedium - 4
Break down the data pipeline required to serve live ad performance statistics to a client dashboard.
system designmedium - 5
Let us build the backend for a smart parking garage. How do you manage inventory and process payments in real time?
system designmedium
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