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Manager, Commercial Insurance Services

Omaha, NEOnsiteFull TimeManager / HeadPosted 12 days agoVisa sponsorship available

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Required skills

  • Commercial Policy Services
  • policy administration
  • servicing activities
  • Underwriting Technical Assistants
  • Program Operations Specialists
  • operational questions
  • processing issues
  • competing priorities
  • operational issues
  • process improvement

Nice to have

  • subject matter expert
  • senior team member
  • informal leader

Role summary

United Risk is seeking a Commercial Policy Services Manager to oversee daily operations, ensuring accurate and efficient policy administration and servicing. This role provides leadership and support to team members, coordinates training and workflow, and resolves operational issues. The ideal candidate will have at least 2 years of experience in insurance operations, policy administration, underwriting support, or commercial insurance servicing, with demonstrated knowledge of the commercial insurance policy lifecycle. Experience serving as a subject matter expert, mentor, trainer, or informal leader is preferred.

United Risk is a global property and casualty insurance underwriting and distribution platform with deep worldwide technical resources, large underwriting capacity, and an entrepreneurial spirit. A performance outlier for over three decades, United Risk is a magnet for top-tier talent and has become the global choice of top quartile insurance entrepreneurs.

The Commercial Policy Services Manager is responsible for overseeing the daily activities of the Commercial Policy Services team and ensuring policy administration and servicing activities are completed accurately and efficiently. The role provides leadership and support to Underwriting Technical Assistants and Program Operations Specialists, coordinates with training and workflow management, and serves as a resource for resolving operational questions and processing issues.

Requirements:

  • 2+ years of insurance operations, policy administration, underwriting support, or commercial insurance servicing experience.
  • Demonstrated knowledge of the commercial insurance policy lifecycle, including policy issuance, endorsements, renewals, cancellations, and servicing activities.
  • Prior experience serving as a subject matter expert, mentor, trainer, senior team member, or informal leader within an insurance operations environment.
  • Proven ability to manage competing priorities, resolve operational issues, and support process improvement initiatives.
  • Ability to manage multiple processes in a deadline-driven environment

    • Our Benefits Include:

  • 100% employer-paid medical, dental, and vision insurance for employees.
  • 401(k) plan with 100% immediate vesting and a 4% company match.
  • Paid time off (PTO) and paid holidays. 
  • Life, disability, critical illness and accident insurance.
  • Employee Assistance Program (EAP).
  • Pre-tax Flexible Spending Accounts for health, dependent care, and commuter-related expenses.
  • Tuition reimbursement.
  • Fitness reimbursement and various additional quality-of-life benefits.
    • United Risk is independently owned and operated by its practice partners and is affiliated with Applied Underwriters through its common and powerful brand identity.
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