Artificial Intelligence, Machine Learning, Deep Tech, Software

Technical Program Manager, Partner & Customer Delivery

San Mateo, CAOnsiteFull TimePosted 1 month ago

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Required skills

technical programs
customer implementations
enterprise deployments
ambiguous goals
senior stakeholders
AI/ML
data
cloud
APIs
complex software systems

Nice to have

solutions engineering
systems integration
AI/ML products
data-centric products
real-world environments
edge computing

Role summary

Archetype AI is seeking a Technical Program Manager to lead customer programs, bridging emerging AI technology with evolving customer needs. This role focuses on creating clarity from complexity, translating technical discussions and customer goals into actionable plans and decisions to ensure successful program execution from scope to production. The TPM will manage milestones, dependencies, risks, and cross-functional blockers to maintain program momentum and achieve clear success criteria. The ideal candidate has 5+ years of experience leading technical programs or customer implementations, with technical fluency in AI/ML, data, cloud, or APIs, and experience engaging directly with enterprise customers and senior stakeholders.

About Us

At Archetype AI, we’re building the world’s first physical AI platform to bring artificial intelligence into the real world. Our foundation model, Newton, understands the physical world through objective sensor data and generates real-time insights into complex physical behaviors, from industrial machinery and systems to wearable devices and smart environments.

Formed by a high-caliber team from Google and backed by one of Silicon Valley’s most renowned venture funds, Archetype AI is in a Series A phase and rapidly advancing its technology for the next big leap. This is a unique opportunity to join an exciting, fast-growing AI team based in the heart of Silicon Valley.

Role Overview

Our customer programs combine emerging AI technology, evolving customer needs, and cross-functional teams across Solutions, Research, Product, and Engineering. This role creates clarity out of that complexity, turning technical discussions and customer goals into aligned plans, decisions, and actions so engagements stay on track from initial scope through production.

Key Responsibilities

Customer programs reach pilot, production, and expansion against clear success criteria.
Customer goals and engineering work stay aligned through clear milestones, dependencies, and decisions.
Technical risks, gaps, and unresolved issues are have clear paths forward aligned across the responsible teams.
Cross-functional blockers and tradeoffs reach resolution without losing program momentum.

Qualifications

5+ years leading technical programs, customer implementations, or enterprise deployments.
Track record of turning ambiguous goals into successful outcomes without a predefined execution path.
Experience leading engagements directly with enterprise customers and senior stakeholders.
Technical fluency with AI/ML, data, cloud, APIs, or similarly complex software systems.

Nice to Have

Hands-on background in engineering, solutions engineering, or systems integration.
Track record delivering AI/ML or data-centric products in real-world environments.
Experience with edge computing, sensors, industrial systems, or time-series data.

Ready to apply?

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