
IT Support Specialist
Required skills
- help desk
- end-user technology
- connectivity
- hardware deployments
- application installation
- new computer setup
- user setup
- researching hardware
- researching software
- enterprise-wide implementation
Nice to have
- Procore
- external service providers
- internal IT teams
- business continuity
- entrepreneurial approach
Role summary
ARCO is seeking a motivated and customer service-oriented IT Support Specialist for a non-traditional help desk role. The position involves maintaining reliable connectivity, supporting end-user technology, coordinating with internal and external IT teams, and resolving issues impacting business continuity. Responsibilities include hardware and application support (Windows, Office 365, mobile devices, VPN), basic network troubleshooting, Office 365 administration, and new user setup in Active Directory/Exchange. The role also involves assisting with hardware/software research, supporting Procore implementation, and partnering with other technology teams for Construction Operations solutions. A Bachelor's degree or equivalent experience with 2-4 years of related experience is preferred.
ABOUT YOU
Are you a motivated, smart, hard-working individual looking for a non-traditional help desk position? Do you enjoy working with people and technologies to achieve business goals? Are you customer service-minded? Do you act with integrity and hold yourself to the highest standards? If the answer is “Yes!” then we have an exciting opportunity for you. We are ARCO, a Family of Construction Companies.
The position is responsible for maintaining reliable connectivity, supporting end-user technology, coordinating with internal IT teams and external service providers, and quickly resolving issues that could impact business continuity.
A DAY IN THE LIFE
NECESSARY QUALIFICATIONS
WHAT WE CAN OFFER YOU
We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.
At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.
From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services.
MAKE YOUR MOVE
We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 7,500 design-build projects nationwide. We ranked #9 on ENR’s Design-Build Firms list and #34 on ENR's Top 400 Contractors list of 2026. Most importantly, our clients like us, trust us, and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person who can make a difference at ARCO? If the answer is “Yes!” we look forward to meeting you.
ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO’s Human Resources team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers. Agencies must have a fully executed vendor agreement in place as well as written approval to submit candidates from an ARCO TA Manager for a specific position before submitting candidates.
LEGAL DISCLAIMER
EOE, including disability/vets
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