Healthcare Technology, Artificial Intelligence

Technical Delivery Engineer

Indianapolis, INOnsiteFull TimePosted 17 days agoVisa sponsorship available

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Required skills

Technical Delivery Engineer
Contractor
Indianapolis
patient rooms
nursing units
clinics
patient care
equipment staging
rip-and-replace
decommission legacy equipment

Nice to have

healthcare deployment experience
hospital deployment experience
audio/video systems
telehealth systems
ServiceNow
asset management tools

Role summary

Artisight is seeking a Technical Delivery Engineer (Contractor) to perform on-site installations and validation of their technology in hospital settings. This role involves executing project scopes, installing devices and cabling with clean management, performing rip-and-replace work, and testing system functionality. The engineer will document installations, track assets, and communicate with clinical staff and IT while adhering to safety and privacy protocols. A relevant Associate degree or equivalent experience, along with 2+ years in technical deployments or field services, is required. Experience with endpoint devices, cameras, peripherals, and network technology is essential. Proficiency in Microsoft Office and Excel is needed. Preferred qualifications include healthcare deployment experience, A/V systems, ServiceNow, and CompTIA certifications.

About Artisight

Artisight transforms hospital operations with its Smart Hospital Platform, helping health systems reduce costs, improve efficiency, and enhance patient care. Guided by deep clinical expertise and powered by NVIDIA GPUs, Artisight’s voice-activated sensors and computer vision technology enable real-time observation, virtual nursing, and automated documentation directly in the EHR. The platform integrates seamlessly with existing workflows to reduce staff burden, accelerate patient throughput, and improve safety. More than 400 hospitals across 30 health systems trust Artisight to deliver measurable results, including cutting patient falls by over 50%, reducing nurse turnover, and saving millions annually.

About the Role

The Technical Delivery Engineer (Contractor) installs, tests, and validates Artisight technology in hospitals and other healthcare settings. Working as an extension of the Artisight Technical Delivery team, you'll execute on-site deployments in patient rooms, nursing units, and clinics while keeping disruption to patient care at a minimum.

On-site in Indianapolis, Indiana

What You'll Do

Complete project-specific training and client onboarding before deployment, then execute work according to project scope, schedules, and methods of procedure (MOPs)

Receive, inventory, inspect, and stage equipment, flagging anything damaged, missing, or incorrect

Install All-In-One (AIO) devices, cameras, and accessories, including power, network, display, and peripheral cabling with clean cable management

Perform rip-and-replace work and decommission legacy equipment

Test and validate installs: device connectivity, camera and PTZ function, two-way audio, room views, and supported workflows

Record serial numbers, asset tags, and locations; upload install photos; and complete QA checklists and project trackers

Escalate technical issues, site readiness concerns, and blockers to Technical Delivery Leads

Communicate professionally with clinical staff, facilities, IT, and vendors while following all safety, privacy, and infection prevention requirements

What You Have

Associate degree in IT, Computer Science, Engineering, or a related field, or equivalent hands-on experience

2+ years in technical deployments, field services, desktop support, or hardware implementation

Experience installing and troubleshooting endpoint devices, cameras, peripherals, and network-connected technology

Comfort following deployment procedures, work instructions, and installation standards

Strong organization, attention to detail, and customer service skills

Proficiency with Microsoft Office, Excel-based tracking tools, and collaboration platforms

Nice to have: healthcare or hospital deployment experience, audio/video or telehealth systems, ServiceNow or asset management tools, CompTIA A+ or Network+, and large-scale refresh projects.

Tools and Equipment Requirements

Contractor must provide and maintain a laptop capable of running project documentation, deployment tracking, reporting, communication, and collaboration applications.

Contractor must have reliable transportation to travel to assigned hospitals, clinics, staging locations, and project sites.

Contractor must maintain a mobile phone for project communication and emergency contact purposes.

Contractor must be able to access email, project documentation, and deployment tracking systems throughout the engagement.

Physical Requirements

Ability to lift, carry, and transport equipment weighing up to 50 pounds.

Ability to stand, walk, bend, kneel, and transport equipment throughout healthcare facilities for extended periods.

Ability to safely use ladders and work at varying heights when required for equipment installation.

Ability to work onsite for the duration of assigned project engagements.

Employment and Client Access Requirements

Employment on Artisight deployment projects is contingent upon the contractor’s ability to satisfy all customer and site-specific access requirements.

Requirements may include background checks, drug screenings, immunization verification, vendor credentialing, security awareness training, confidentiality agreements, badging, infection prevention training, and other healthcare facility onboarding requirements determined by the customer.

Requests for medical or religious accommodation related to these requirements will be considered in accordance with applicable law.

Contractors must maintain compliance with all applicable requirements throughout the engagement.

#LI-Onsite

Equal Opportunity EmployerArtisight is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

California Consumer Privacy Act (CCPA)For information about how we collect and use personal data relating to California residents, please review our Candidate Privacy Notice.

Careers at ArtisightTo learn more about our culture and the total rewards we offer, visit our Careers page.

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